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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1861 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • No contact to customer service7
  • Poor item quality5
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Pogo

Entertainment
  • 2 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $8.1K CLAIMED LOSSES
  • $189 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of games 5
  • All the games 3
  • I like playing on pogo 3
  • Large variety of games 3
  • Most of the games 3

Customers don't like

  • Customer service5
  • Lack of customer service5
  • On going problems with games4
  • Losing tokens i won3
  • Unreliable1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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