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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1976 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human20
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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Park West Gallery

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 145 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Artwork on board the ship 11
  • Sales staff 4
  • Cruise ship events and the artwork 4
  • Service onboard the ship 3
  • Nice pieces of artwork 3

Customers don't like

  • Customer service8
  • Low speed3
  • Deliberate delay tactics3
  • Treat people like idiots2
  • Poor packaging2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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