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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1767 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human40
  • Horrible customer service38
  • Delivery35
  • Poor service30
  • Poor item quality10
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Park West Gallery

Auctions and Internet Stores
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Artwork on board the ship 5
  • Cruise ship events and the artwork 4
  • Artists 2
  • Sales staff 2
  • Great paintings 1

Customers don't like

  • Customer service11
  • Low speed8
  • No offer to resolve matter7
  • Poor packaging3
  • Unethical addition of cost to auction price3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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