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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1767 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human40
  • Horrible customer service38
  • Delivery35
  • Poor service30
  • Poor item quality10
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Original SOE Gear

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $383 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Incredibly high quality gear 2
  • Gear quality 2
  • Customer service response time 1
  • Gear 1
  • Excellent sales codes 1

Customers don't like

  • That i could not buy more2
  • Scam business practices2
  • Scam thief2
  • Non-existent customer service1
  • Stolen from1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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