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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1759 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 20
  • Good deals 12
  • Website 7
  • Offers 4

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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Oodle

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • It was great when it worked 7
  • I liked being able to get my puppies sold 1

Customers don't like

  • Fraudulent seller12
  • Policy violation for noreason6
  • Customer service5
  • Leading to fraudulent shipper4
  • Scams4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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