PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omaze and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaze
Light In The Box

Omaze and Light In The Box Overview

Total reviews 140 3533
Company responses 0 286
Issues resolved 3 24

Omaze and Light In The Box Consumer Ratings

Rank
225 out of 1895 in Financial Services category
106 out of 324 in Auctions and Marketplaces category
Customer service
159 in category
99 in category
Website
153 in category
98 in category
Product or Service Quality
135 in category
82 in category
Diversity of Products or Services
145 in category
91 in category

Omaze and Light In The Box Rating Details

Customer service
1.7 (60 reviews)
1.2 (1185 reviews)
Reviewer's quote

...I have emailed customer service and have not been replied to on 4 occasuons now. Sending this to my bank as a charge back. Ridiculous!..

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...Customer Service keeps sending out pre written emails "I am sorry" over and over and over and over. They have my money. It amazes me that a company like this could even exist!!..

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Website
2 (57 reviews)
1.8 (1051 reviews)
Reviewer's quote

...The whole campaign has disappeared yet other completed campaigns are shown on their website. Something is wrong here. I can't help but think this particular campaign has something shifty about it and would not recommend anyone deal with Omaze...

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...The website says it will send an email to me so I can verify my email address. But it doesn't despite me clicking the resend button 5 times over 2 days. It does however send me emails confirming my order and emails with tracking details...

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Product or Service Quality
1.8 (54 reviews)
1.6 (927 reviews)
Reviewer's quote

I found a possible customer service phone number online, it seemed to go to the corporate office but was not really a customer service number. I don't know where to go from here, but I'm definitely going to make sure nobody else purchases from this site. If it's possible I am going to try and...

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This product sucks My son was just wiping it down cleaning his phone and then ties to the whole front part of the cracks what kind of product just gonna crack when youre showing it that supposed be really durable I cant even wipe it down..

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Diversity of Products or Services
2.1 (48 reviews)
2 (882 reviews)
Reviewer's quote

Also until very recently the alternate "free method of entry" was actually deep burred after the Terms and Services page, making 99% of people pay to be eligible for an entry. That's why they recently moved the Free method of entry to a move visible location Definitely shady, I suspect they might...

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...Don't try and get in touch with customer services, they will make excuses to dismiss you..

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Omaze and Light In The Box Pros and Cons

Pros
  • Fantasy of winning and the reality of helping
  • Website
  • Idea of winning
  • Wide selection
  • Price
  • Good deals
Cons
  • Scam company
  • Website displayed a message to recreate my account lmao
  • Vague contest end date
  • Horrible customer service
  • No way to contact a human
  • Poor service

Omaze and Light In The Box Most Positive Reviews

Top rated reviews
5

It was really nice to keep receiving mail where they said I could win.... After the winner's draw! Sarcastic

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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5

Hey folks, I thank you all for the honest reviews of Omaze; it has this “if it sounds too good to be true, it probably i...

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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Omaze and Light In The Box Most Critical Reviews

Lowest rated reviews
1

FightDMD is a great cause and on August 25th, 2015 I donated $100 and ordered a shirt from the site. $100 was deducted f...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

If you want to be taken as a serious charity you should have a proper help and support setup.

I donated money and w...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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Omaze and Light In The Box Latest Reviews

Recent published reviews
2

Only when I look up the details of eligibility do I discover that one has to be a resident of the UK to win - hope the...

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No votes

Need customer service and refund

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1

Im not gonna pay for anything else til I get all the stuff I already paid for thats false advertising and I already...

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1

What happened to my order # 3966**** was shipped September 09.20 but I never get it.

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Omaze and Light In The Box Products and Services

Most reviewed product and services
  • Omaze Donation (29 reviews)
  • Omaze Shipping Service (22 reviews)
  • Omaze Deal (5 reviews)
  • Light In The Box Shipping Service (649 reviews)
  • Light In The Box Shirt (20 reviews)
  • Light In The Box Coat (8 reviews)