PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omaze and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaze
Light In The Box

Omaze and Light In The Box Overview

Total reviews
137
3434
Company responses
0
286
Issues resolved
3
22

Omaze and Light In The Box Consumer Ratings

Rank
224 out of 1862 in Financial Services category
94 out of 313 in Auctions and Marketplaces category
Customer service
163 in category
104 in category
Website
159 in category
100 in category
Product or Service Quality
137 in category
85 in category
Diversity of Products or Services
145 in category
89 in category

Omaze and Light In The Box Rating Details

Customer service
1.7 (59 reviews)
1.2 (1149 reviews)
Reviewer's quote

...I have emailed customer service and have not been replied to on 4 occasuons now. Sending this to my bank as a charge back. Ridiculous!..

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...I am not at all happy with your customer service and no one has resolved my problem yet! The pending transaction got approved 3 days ago for the transaction 2007081738369158. So my request is REFUND my money of that fake order ID!!!! ASAP..

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Website
2 (56 reviews)
1.8 (1015 reviews)
Reviewer's quote

...The whole campaign has disappeared yet other completed campaigns are shown on their website. Something is wrong here. I can't help but think this particular campaign has something shifty about it and would not recommend anyone deal with Omaze...

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No one know where is it dont buy from this website If your company is aware that using regular post air mail is not safe and packages are getting lost, it should avoid this option and ask people to use other ways of shipping. Once again your company ignore my question and I kindly ask you to...

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Product or Service Quality
1.8 (52 reviews)
1.6 (897 reviews)
Reviewer's quote

I found a possible customer service phone number online, it seemed to go to the corporate office but was not really a customer service number. I don't know where to go from here, but I'm definitely going to make sure nobody else purchases from this site. If it's possible I am going to try and...

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...veille imperméable smartwatch téléphones samsung / iphone / android )j'aimerai une explication il n'y a pas de numéro de téléphone pour joindre le service client. Cordialement,...

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Diversity of Products or Services
2.1 (47 reviews)
2 (853 reviews)
Reviewer's quote

Also until very recently the alternate "free method of entry" was actually deep burred after the Terms and Services page, making 99% of people pay to be eligible for an entry. That's why they recently moved the Free method of entry to a move visible location Definitely shady, I suspect they might...

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Why did you take my money and didn't send me any products I am taking this *** to court!..

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Omaze and Light In The Box Pros and Cons

Pros
  • Fantasy of winning and the reality of helping
  • Website
  • Fun while donating
  • Wide selection
  • Price
  • Good deals
Cons
  • Scam company
  • Website displayed a message to recreate my account lmao
  • Vague contest end date
  • Horrible customer service
  • No way to contact a human
  • Poor service

Omaze and Light In The Box Most Positive Reviews

Top rated reviews
5

It was really nice to keep receiving mail where they said I could win.... After the winner's draw! Sarcastic

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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5

Hey folks, I thank you all for the honest reviews of Omaze; it has this “if it sounds too good to be true, it probably i...

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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Omaze and Light In The Box Most Critical Reviews

Lowest rated reviews
1

FightDMD is a great cause and on August 25th, 2015 I donated $100 and ordered a shirt from the site. $100 was deducted f...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

If you want to be taken as a serious charity you should have a proper help and support setup.

I donated money and w...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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Omaze and Light In The Box Latest Reviews

Recent published reviews
No votes

I was charged through my account but was never given the confirmation of having chances to win and I know without that...

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1

Credit card was charged never received product don't use this company they are a scammer

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3

I purchased some entries for a couple separate things. I entered my info and card info and it went through it shows on...

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No votes

I havent received a tracking number or email confirmation of my package I dont even know if its shipped yet

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Omaze and Light In The Box Products and Services

Most reviewed product and services
  • Omaze Donation (28 reviews)
  • Omaze Shipping Service (22 reviews)
  • Omaze Deal (5 reviews)
  • Light In The Box Shipping Service (637 reviews)
  • Light In The Box Customer Care (214 reviews)
  • Light In The Box Account (82 reviews)