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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1767 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human40
  • Horrible customer service38
  • Delivery35
  • Poor service30
  • Poor item quality10
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1123 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 4
  • Dumping these jerks 3
  • Online website you can monitor all your transactions and account 3
  • Frustrating 3

Customers don't like

  • Zero on customer service34
  • Mishandling of funds13
  • Locked out of account9
  • Poor customer service8
  • No explanations7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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