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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1918 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service8
  • No contact to customer service7
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Netgear

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I liked the product when it worked 1
  • Product when it works 1

Customers don't like

  • Tech support5
  • Because you refuse to stand behind one of your products4
  • Technical support4
  • Customer service3
  • Trouble with english2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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