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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1916 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service8
  • No contact to customer service7
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Neebo

Education
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Fedex shipping updatesnot neebo 1
  • How fast i got the book order 1
  • Order process 1

Customers don't like

  • Charged for a returned book2
  • How slow you respond2
  • Customer service sucks2
  • Difficult to get a refund2
  • Overcharged1

Products by Neebo

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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