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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1801 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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Ncrowd

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $704 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Useless 5
  • Quick resolution 3
  • Were great in the begining 3
  • Were quick to offer a refund 2
  • When the company was kgb deals 2

Customers don't like

  • Customer service43
  • Too long delivery time36
  • Product quality was garbage25
  • Did not receive item23
  • Non-delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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