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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1898 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service8
  • No contact to customer service7
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Mobstub

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 392 TOTAL REVIEWS
  • $38.8K CLAIMED LOSSES
  • $391 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I did not like 5
  • Price 4
  • You are a rip off and i am contacting law enforcement 3
  • Speed 2
  • Unique gifts 2

Customers don't like

  • Unable to reach company6
  • Availability to talk to someone about my problem4
  • Cheap products4
  • No return policy4
  • Did not get all my merchandise3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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