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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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Luxor Linens

Bedding and Linens
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 4
  • Look of the product 4
  • Quality and fast delivery 2

Customers don't like

  • Horrendous customer service5
  • Hard to contact5
  • Poor quality sheets2
  • Poor quality product2
  • That they lie and stole my money1

Products by Luxor Linens

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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