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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1804 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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Listia

Advertising
  • 3 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $21.3K AVERAGE LOSS
2.4
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Winning auctions 6
  • Some of the users 4
  • Winning stuff for free 4
  • Auction style listings 3
  • Trading my junk for something i could use 3

Customers don't like

  • Policies are not good10
  • Cheating folks out of credits9
  • Policies9
  • Customer suppor8
  • Customer support7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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