PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifewatch and The Heart Watch as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifewatch
The Heart Watch

Lifewatch and The Heart Watch Overview

Total reviews
4
8
Company responses
0
0
Issues resolved
0
0

Lifewatch and The Heart Watch Consumer Ratings

Rank
173 out of 666 in Health and Beauty category
193 out of 483 in Medical Supplies and Equipment category
Price Affordability
165 in category
94 in category
Customer service
82 in category
183 in category
Product or Service Quality
143 in category
175 in category
Value for money
87 in category
174 in category

Lifewatch and The Heart Watch Rating Details

Price Affordability
1 (4 reviews)
2 (2 reviews)
Reviewer's quote

Our insurance paid $2,123 of a $2,400 bill. However, this was not enough and they wanted the remaining $277. We received the bill and went online to pay, after establishing an account. Then, we tried to call, but no one answers the phone. Next, they send us into collections. My wife pays bills on...

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Where is my watch?! I purchased it May 10, 2019. After repeatedly emailing your support email, and being told it was a zip code error, or you sent it, but didn't have the tracking number, I asked for a refund and you haven't done that either!

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Customer service
1.3 (4 reviews)
1 (3 reviews)
Reviewer's quote

...Their customer service is insanely hard to reach, and they know it. On the review card they give you with the device, they specifically ask if you would be comfortable with longer phone wait for better service..

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...Now I am finding online that they have done the same to other customers. Stay away from this company!..

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Product or Service Quality
1 (3 reviews)
1 (3 reviews)
Reviewer's quote

I have been wearing a Life Watch heart monitor for over the past two (2) weeks for a 30 day period. This morning apparently someone from Life Watch tried to call based on my caller ID but I did not get to the phone on time because I was sleeping. Then a gal from my cardiologist's office called to...

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Watch did not arrive. Contacted them, the first set of inquiries were it's on the way they replied. Many of the emails were unprofessional and rude. Then they sent a Canadian DHL tracking number, but it proved by the company as not valid. Then they sent several messages that they had to use another...

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Value for money
1.3 (3 reviews)
1 (2 reviews)
Reviewer's quote

No items

No items

Lifewatch and The Heart Watch Pros and Cons

Pros
No votes
No votes
Cons
  • Did not like the false scare
  • Billing is not accurate
  • Billing
  • Never recieved item or refund

Lifewatch and The Heart Watch Most Critical Reviews

Lowest rated reviews
1

the life monitor for my child was rented for 1 week only because her insurance had covered the bill and monitor machine...

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1

I ordered a heart watch on July 2, 2019 and I still have no watch. They tell me it will be shipped but it never...

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1

Our insurance paid $2,123 of a $2,400 bill. However, this was not enough and they wanted the remaining $277. We...

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1

Where is my watch?! I purchased it May 10, 2019. After repeatedly emailing your support email, and being told it was a...

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Lifewatch and The Heart Watch Latest Reviews

Recent published reviews
1.1

My cardiologist asked me to wear a Biotel Lifewatch device for 30 days, here are a few issues among the many I encounter...

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No votes

Ordered watch in july never received contact with company assured would receive it not doing refunds yet??????

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1.2

I have been wearing a Life Watch heart monitor for over the past two (2) weeks for a 30 day period. This morning...

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No votes

I sent back the watch exactly as told and still have not received a refund. the excuse is they are doing some STAFF...

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Lifewatch and The Heart Watch Products and Services

Most reviewed product and services
  • Lifewatch Heart Rate Monitor (2 reviews)
  • Lifewatch Customer Care (1 review)
  • The Heart Watch Heart Rate Monitor (5 reviews)
  • The Heart Watch Shipping Service (2 reviews)