PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teddy Bear Portraits and Lifetouch Photography as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teddy Bear Portraits
Lifetouch Photography

Teddy Bear Portraits and Lifetouch Photography Overview

Total reviews
186
455
Company responses
92
0
Issues resolved
5
3

Lifetouch Photography was first mentioned on PissedConsumer on Dec 22, 2010 and since then this brand received 455 reviews. It is 269 reviews more than Teddy Bear Portraits received since Sep 24, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Teddy Bear Portraits customer support team than with Lifetouch Photography customer service.

Teddy Bear Portraits and Lifetouch Photography Consumer Ratings

Rank
27 out of 371 in Photography category
45 out of 371 in Photography category
Product or Service Quality
33 in category
38 in category
Customer service
35 in category
32 in category
Price Affordability
42 in category
39 in category

According to consumer ratings and reviews, Teddy Bear Portraits ranks 18 points higher in the Photography category than Lifetouch Photography. People gave Teddy Bear Portraits 1.7 stars for Product or Service Quality criterion in Photography category and it is 51 points higher than the worst rated brand in this category. At the same time, Lifetouch Photography was rated 1.5 stars for Product or Service Quality criterion in this category and it is 46 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Lifetouch Photography has a higher rating than Teddy Bear Portraits. Regarding Price Affordability criterion, consumers gave Teddy Bear Portraits 1.4 stars and it is 49% worse than other in category. Lifetouch Photography however was rated 1.6 stars and it is 54% greater than other in category.

Teddy Bear Portraits and Lifetouch Photography Rating Details

Product or Service Quality
1.7 (107 reviews)
1.5 (212 reviews)
Reviewer's quote

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a joke. Calendars are 8x11 only so the numbers are a few millimeters, good luck reading them. Bought a couple of calenders and 1 photo sheet for $70 with coupon code! My thought is...

PissedConsumer1726010

...Still not resolved because their customer service is worthless..

Leslie d
Customer service
1.2 (107 reviews)
1.4 (230 reviews)
Reviewer's quote

...I call customer service and explain. She sends the correct photo (or so I thought). I get the second photo...

PissedConsumer1702744

After a great deal of time and frustration trying to recover our package from USPS, customer service sent us a replacement package with one of the most expensive pictures arriving with a defect right in the middle of the print. Called customer AGAIN, and they are sending a replacement, which will...

Etai
Price Affordability
1.4 (89 reviews)
1.6 (198 reviews)
Reviewer's quote

This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off...

PissedConsumer1368577

...Give you one price then charge a higher price. Charged older couple $84 for 4 little photo sized pictures..

Full N

Teddy Bear Portraits and Lifetouch Photography Pros and Cons

Pros
  • Photographer
  • Images
  • Quality of pictures
  • Photographers are good
  • Customer service was very nice and patient
  • Photographer that took the pics was nice
Cons
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product
  • Terrible customer service
  • Misleading information
  • Lack of concern

Teddy Bear Portraits and Lifetouch Photography Most Positive Reviews

Top rated reviews
5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

5


Life touch came to our church to take pictures for a directory. The experience before and during that process was grea...

Teddy Bear Portraits and Lifetouch Photography Most Critical Reviews

Lowest rated reviews
1

We ordered a package for our two sons at the daycare where they attend, and were old we would receive a digital copy in...

1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

Teddy Bear Portraits and Lifetouch Photography Latest Reviews

Recent published reviews
1.6

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a...

Read all 186 reviews
1

Returned full package of pictures as advised by lifetouch on the picture retake day, daughter retook pictures 10/30/19 i...

Read all 455 reviews

Teddy Bear Portraits and Lifetouch Photography Products and Services

Most reviewed product and services
  • Teddy Bear Portraits Customer Care (27 reviews)
  • Teddy Bear Portraits Photo (21 reviews)
  • Teddy Bear Portraits Photo Service (9 reviews)
  • Lifetouch Photography Customer Care (59 reviews)
  • Lifetouch Photography School Photo Service (58 reviews)
  • Lifetouch Photography Photo (58 reviews)