PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teddy Bear Portraits and Lifetouch Photography as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teddy Bear Portraits
Lifetouch Photography

Teddy Bear Portraits and Lifetouch Photography Overview

Total reviews
189
502
Company responses
92
0
Issues resolved
5
3

Teddy Bear Portraits and Lifetouch Photography Consumer Ratings

Rank
27 out of 292 in Photography category
46 out of 292 in Photography category
Product or Service Quality
32 in category
35 in category
Customer service
33 in category
30 in category
Price Affordability
40 in category
37 in category
Website
45 in category
40 in category

Teddy Bear Portraits and Lifetouch Photography Rating Details

Product or Service Quality
1.6 (109 reviews)
1.5 (235 reviews)
Reviewer's quote

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a joke. Calendars are 8x11 only so the numbers are a few millimeters, good luck reading them. Bought a couple of calenders and 1 photo sheet for $70 with coupon code! My thought is...

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...BUT TO TAKE MY MONEY AND NEVER RECEIVE PRODUCT IS STEALING I AM YET TO GET MY PHOTOS. I WOULD HIGHLY RECOMMEND GOING THROUGH ANOTHER COMPANY..

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Customer service
1.2 (109 reviews)
1.4 (252 reviews)
Reviewer's quote

...I call customer service and explain. She sends the correct photo (or so I thought). I get the second photo...

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...No one will actually stand up and take care of the situation ; each customer service representative just keeps passing the buck. That is not how a business should operate. I will not purchase another package of pictures from them...

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Price Affordability
1.4 (91 reviews)
1.6 (219 reviews)
Reviewer's quote

This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off...

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...Give you one price then charge a higher price. Charged older couple $84 for 4 little photo sized pictures..

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Website
1.4 (90 reviews)
1.6 (222 reviews)
Reviewer's quote

" Downloads in is quotation marks because I was emailed my access code, however, when I went to the website to download the three photos I paid more than $30/photo for (which is WAY more expensive than the school photos I purchase with my older son through Leonard's photography, and I've never had...

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Their customer service is the WORST, whether using their website or ordering by phone. Their website NEVER works for me, even though I always have ALL of the codes, numbers, etc..

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Teddy Bear Portraits and Lifetouch Photography Pros and Cons

Pros
  • Photographer
  • Images
  • Quality of pictures
  • Photographers are good
  • Photographer that took the pics was nice
  • Customer service was very nice and patient
Cons
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product
  • Terrible customer service
  • Lack of concern
  • Misleading information

Teddy Bear Portraits and Lifetouch Photography Most Positive Reviews

Top rated reviews
5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

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5


Life touch came to our church to take pictures for a directory. The experience before and during that process was grea...

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4.3

The issue was resolved, I’m very satisfied. I have no problem ordering again when pic time comes around

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5

never received order for 3 months. It was resolved amicably.Good service

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Teddy Bear Portraits and Lifetouch Photography Most Critical Reviews

Lowest rated reviews
1

We ordered a package for our two sons at the daycare where they attend, and were old we would receive a digital copy in...

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1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

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1

our daycare was a guinea pig for a new system roll out. we were pressured into ordering the day of pictures while...

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1

I'm a student at school and my first freshman picture they mixed my friend and I name on the ID ALSO, ON THE RETAKE THE...

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Teddy Bear Portraits and Lifetouch Photography Latest Reviews

Recent published reviews
1.7

So last December I use teddy bear portraits I found out the morning of that my photographer had quit apparently I was...

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No votes

Nothng has happened since contacting you

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No votes

Not being able to see and choose spring portraits

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1

I ORDERED MY PHOTOS IN THE BEGINNING PART OF JUNE. I WAS TOLD I WOULD RECEIVE BY JULY 23RD. WHEN CALLING THE COMPANY ON...

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Teddy Bear Portraits and Lifetouch Photography Products and Services

Most reviewed product and services
  • Teddy Bear Portraits Customer Care (27 reviews)
  • Teddy Bear Portraits Photo (21 reviews)
  • Teddy Bear Portraits Photo Service (9 reviews)
  • Lifetouch Photography Customer Care (63 reviews)
  • Lifetouch Photography School Photo Service (61 reviews)
  • Lifetouch Photography Photo (60 reviews)