PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teddy Bear Portraits and Lifetouch Photography as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teddy Bear Portraits
Lifetouch Photography

Teddy Bear Portraits and Lifetouch Photography Overview

Total reviews 204 1135
Company responses 92 0
Issues resolved 5 17

Teddy Bear Portraits and Lifetouch Photography Consumer Ratings

Rank
52 out of 228 in Photography category
39 out of 228 in Photography category
Product or Service Quality
30 in category
32 in category
Customer service
39 in category
31 in category
Price Affordability
46 in category
39 in category
Website
50 in category
44 in category

Teddy Bear Portraits and Lifetouch Photography Rating Details

Product or Service Quality
1.6
(116 reviews)
1.6
(517 reviews)
Reviewer's quote

...and it's been a whole week and now I'm probably stuck with photos with no background which is ridiculous for the price they are charging horrible customer...

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...Customer service is almost impossible to get a hold of, and I've been given multiple answers on how to order the class photo. It does not need to be so difficult. Let us order them online with the spring photos...

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Customer service
1.2
(116 reviews)
1.4
(548 reviews)
Reviewer's quote

...Terrible communication, unfathomable customer service I would not recommend!..

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We did not receive what we ordered and cant contact customer service from any of their contact info, to get help. The class photo is missing from our order. They also included the date and company logo onto the photos after we precisely selected the option to NOT have them included...

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Price Affordability
1.4
(97 reviews)
1.7
(480 reviews)
Reviewer's quote

Scam company and a rip off price. They take advantage of parents trying to get school photos. This company should be banned from all school systems..

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...price is nowhere near to reality. no good thing came out of this..

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Website
1.3
(96 reviews)
1.7
(485 reviews)
Reviewer's quote

I got home and the website was then showing the correct photo with the correct crop. Again, the photographer ASSURED me that even though I placed my order earlier that I would get the crop we both saw and agreed on. I figured that since I was seeing the correct crop on the website now that she must...

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...I had difficulty finding the right school online and the website was difficult to sign into and navigate. I waited nearly 2 months for her photos to come in the mail. When I was finally sick of waiting I called only to find out that they had my name instead of hers as the student...

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Teddy Bear Portraits and Lifetouch Photography Pros and Cons

Pros
  • Photographer
  • Images
  • Quality of pictures
  • Ability to order online
  • Photographers are good
  • Photographer that took the pics was nice
Cons
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product
  • Terrible customer service
  • Lack of concern
  • And lack of caring and lack of communication

Teddy Bear Portraits and Lifetouch Photography Most Positive Reviews

Top rated reviews
5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

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5

My question was answered. I wish yall kept track of our school pictures from high school that would bring yall company...

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4.3

The issue was resolved, Iโ€™m very satisfied. I have no problem ordering again when pic time comes around

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5

I can say with all honesty that my photoshoot experience with Mr. Aitor was one of the best I've ever had with photograp...

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Teddy Bear Portraits and Lifetouch Photography Most Critical Reviews

Lowest rated reviews
1

Of course people want pictures of their kids and they know that. Out of 15 images there is something wrong with each...

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1

I hate when my children's school uses LifeTouch...the website is lousy...and no telephone number...I'm emailing parents...

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1

We hired the company to do our pictures this year we have roughly 100 children at our center. The person taking the pict...

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1

In the last two years my child's portraits have been horrible. The level of quality and lack of professionalism by the...

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Teddy Bear Portraits and Lifetouch Photography Latest Reviews

Recent published reviews
No votes

Do not have interaction with the company. Customers are scammed, while keeping the promised Rebates, employees that are...

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No votes

I still didn't receive my son's pictures.
Helen muraski elementary 2023-**** pictures.
Year book ID code 1463****

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1

For school pictures, this company had 1 photographer for a school of almost 100 children to be photographed. In...

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3

I can not find my pictures to even look them up to view them or anything my access code doesn't work please help me!

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