PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifetouch Photography and Teddy Bear Portraits as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifetouch Photography
Teddy Bear Portraits

Lifetouch Photography and Teddy Bear Portraits Overview

Total reviews 1136 204
Company responses 0 92
Issues resolved 17 5

Lifetouch Photography and Teddy Bear Portraits Consumer Ratings

Rank
39 out of 228 in Photography category
52 out of 228 in Photography category
Customer service
31 in category
39 in category
Product or Service Quality
32 in category
30 in category
Website
44 in category
50 in category
Price Affordability
39 in category
46 in category

Lifetouch Photography and Teddy Bear Portraits Rating Details

Customer service
1.4
(548 reviews)
1.2
(116 reviews)
Reviewer's quote

...Customer service is almost impossible to get a hold of, and I've been given multiple answers on how to order the class photo. It does not need to be so difficult. Let us order them online with the spring photos...

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...of anyone and it's been a whole week and now I'm probably stuck with photos with no background which is ridiculous for the price they are charging horrible customer...

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Product or Service Quality
1.6
(517 reviews)
1.6
(116 reviews)
Reviewer's quote

...The product looks cheesy and cheap. Elementary school kids don't need senior picture full body poses etc. Too much tech applied to something that is supposed to be sweet and realistic moment...

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...Terrible communication, unfathomable customer service I would not recommend!..

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Website
1.7
(485 reviews)
1.3
(96 reviews)
Reviewer's quote

...I had difficulty finding the right school online and the website was difficult to sign into and navigate. I waited nearly 2 months for her photos to come in the mail. When I was finally sick of waiting I called only to find out that they had my name instead of hers as the student...

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I got home and the website was then showing the correct photo with the correct crop. Again, the photographer ASSURED me that even though I placed my order earlier that I would get the crop we both saw and agreed on. I figured that since I was seeing the correct crop on the website now that she must...

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Price Affordability
1.7
(480 reviews)
1.4
(97 reviews)
Reviewer's quote

...price is nowhere near to reality. no good thing came out of this..

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Scam company and a rip off price. They take advantage of parents trying to get school photos. This company should be banned from all school systems..

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Lifetouch Photography and Teddy Bear Portraits Pros and Cons

Pros
  • Ability to order online
  • Photographers are good
  • Photographer that took the pics was nice
  • Photographer
  • Images
  • Quality of pictures
Cons
  • Terrible customer service
  • Lack of concern
  • And lack of caring and lack of communication
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product

Lifetouch Photography and Teddy Bear Portraits Most Positive Reviews

Top rated reviews
5

My question was answered. I wish yall kept track of our school pictures from high school that would bring yall company...

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5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

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5

I can say with all honesty that my photoshoot experience with Mr. Aitor was one of the best I've ever had with photograp...

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4.3

The issue was resolved, Iโ€™m very satisfied. I have no problem ordering again when pic time comes around

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Lifetouch Photography and Teddy Bear Portraits Most Critical Reviews

Lowest rated reviews
1

I hate when my children's school uses LifeTouch...the website is lousy...and no telephone number...I'm emailing parents...

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1

Of course people want pictures of their kids and they know that. Out of 15 images there is something wrong with each...

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1

In the last two years my child's portraits have been horrible. The level of quality and lack of professionalism by the...

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1

We hired the company to do our pictures this year we have roughly 100 children at our center. The person taking the pict...

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Lifetouch Photography and Teddy Bear Portraits Latest Reviews

Recent published reviews
No votes

I still didn't receive my son's pictures.
Helen muraski elementary 2023-**** pictures.
Year book ID code 1463****

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No votes

Do not have interaction with the company. Customers are scammed, while keeping the promised Rebates, employees that are...

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3

I can not find my pictures to even look them up to view them or anything my access code doesn't work please help me!

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1

For school pictures, this company had 1 photographer for a school of almost 100 children to be photographed. In...

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