PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifetouch Photography and Teddy Bear Portraits as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifetouch Photography
Teddy Bear Portraits

Lifetouch Photography and Teddy Bear Portraits Overview

Total reviews
482
186
Company responses
0
92
Issues resolved
3
5

Lifetouch Photography was first mentioned on PissedConsumer on Dec 22, 2010 and since then this brand received 482 reviews. It is 296 reviews more than Teddy Bear Portraits received since Sep 24, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Teddy Bear Portraits customer support team than with Lifetouch Photography customer service.

Lifetouch Photography and Teddy Bear Portraits Consumer Ratings

Rank
44 out of 367 in Photography category
27 out of 367 in Photography category
Customer service
31 in category
34 in category
Product or Service Quality
37 in category
33 in category
Price Affordability
39 in category
42 in category

According to consumer ratings and reviews, Teddy Bear Portraits ranks 17 points higher in the Photography category than Lifetouch Photography. People gave Lifetouch Photography 1.4 stars for Customer service criterion in Photography category and it is 63 points higher than the worst rated brand in this category. At the same time, Teddy Bear Portraits was rated 1.2 stars for Customer service criterion in this category and it is 60 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Teddy Bear Portraits has a higher rating than Lifetouch Photography. Regarding Price Affordability criterion, consumers gave Lifetouch Photography 1.6 stars and it is 59% greater than other in category. Teddy Bear Portraits however was rated 1.4 stars and it is 55% greater than other in category.

Lifetouch Photography and Teddy Bear Portraits Rating Details

Customer service
1.4 (240 reviews)
1.2 (107 reviews)
Reviewer's quote

...Still not resolved because their customer service is worthless..

Leslie d

...I call customer service and explain. She sends the correct photo (or so I thought). I get the second photo...

PissedConsumer1702744
Product or Service Quality
1.5 (223 reviews)
1.7 (107 reviews)
Reviewer's quote

After a great deal of time and frustration trying to recover our package from USPS, customer service sent us a replacement package with one of the most expensive pictures arriving with a defect right in the middle of the print. Called customer AGAIN, and they are sending a replacement, which will...

Etai

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a joke. Calendars are 8x11 only so the numbers are a few millimeters, good luck reading them. Bought a couple of calenders and 1 photo sheet for $70 with coupon code! My thought is...

PissedConsumer1726010
Price Affordability
1.6 (207 reviews)
1.4 (89 reviews)
Reviewer's quote

...Give you one price then charge a higher price. Charged older couple $84 for 4 little photo sized pictures..

Full N

This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off...

PissedConsumer1368577

Lifetouch Photography and Teddy Bear Portraits Pros and Cons

Pros
  • Photographers are good
  • Customer service was very nice and patient
  • Photographer that took the pics was nice
  • Photographer
  • Images
  • Quality of pictures
Cons
  • Terrible customer service
  • Misleading information
  • Lack of concern
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product

Lifetouch Photography and Teddy Bear Portraits Most Positive Reviews

Top rated reviews
5

I was able to log onto child's ID one day but not the next (and yes I knew the Canadian site from the American site),...

5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

Lifetouch Photography and Teddy Bear Portraits Most Critical Reviews

Lowest rated reviews
1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

1

We ordered a package for our two sons at the daycare where they attend, and were old we would receive a digital copy in...

Lifetouch Photography and Teddy Bear Portraits Latest Reviews

Recent published reviews
1

Returned full package of pictures as advised by lifetouch on the picture retake day, daughter retook pictures 10/30/19 i...

Read all 482 reviews
1.6

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a...

Read all 186 reviews

Lifetouch Photography and Teddy Bear Portraits Products and Services

Most reviewed product and services
  • Lifetouch Photography School Photo Service (63 reviews)
  • Lifetouch Photography Photo (57 reviews)
  • Lifetouch Photography Customer Care (56 reviews)
  • Teddy Bear Portraits Customer Care (27 reviews)
  • Teddy Bear Portraits Photo (21 reviews)
  • Teddy Bear Portraits Photo Service (9 reviews)