PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifetouch Photography and Teddy Bear Portraits as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifetouch Photography
Teddy Bear Portraits

Lifetouch Photography and Teddy Bear Portraits Overview

Total reviews 571 189
Company responses 0 92
Issues resolved 3 5

Lifetouch Photography and Teddy Bear Portraits Consumer Ratings

Rank
45 out of 292 in Photography category
27 out of 292 in Photography category
Customer service
32 in category
35 in category
Product or Service Quality
35 in category
31 in category
Website
41 in category
45 in category
Price Affordability
38 in category
41 in category

Lifetouch Photography and Teddy Bear Portraits Rating Details

Customer service
1.3 (297 reviews)
1.2 (109 reviews)
Reviewer's quote

...I have to wait for hours with customer service, and they are no help. The school gave me the email and phone number for a local lady. I got in touch with her to check on the status of my pictures...

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...I call customer service and explain. She sends the correct photo (or so I thought). I get the second photo...

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Product or Service Quality
1.5 (274 reviews)
1.6 (109 reviews)
Reviewer's quote

...I still couldn't get any type of service. If this type of service continues, they will be out of business soon. Just look at their reviews..

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While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a joke. Calendars are 8x11 only so the numbers are a few millimeters, good luck reading them. Bought a couple of calenders and 1 photo sheet for $70 with coupon code! My thought is...

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Website
1.6 (256 reviews)
1.4 (90 reviews)
Reviewer's quote

...Their website is a joke. They have several numbers for customer service and no one picks up. One of the numbers just hangs up...

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" Downloads in is quotation marks because I was emailed my access code, however, when I went to the website to download the three photos I paid more than $30/photo for (which is WAY more expensive than the school photos I purchase with my older son through Leonard's photography, and I've never had...

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Price Affordability
1.6 (251 reviews)
1.4 (91 reviews)
Reviewer's quote

...Now, since merging with Shutterfly, the price doubled and there is NO customer service...

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This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off...

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Lifetouch Photography and Teddy Bear Portraits Pros and Cons

Pros
  • Ability to order online
  • Photographer that took the pics was nice
  • Photographers are good
  • Photographer
  • Images
  • Quality of pictures
Cons
  • Terrible customer service
  • Lack of concern
  • Misleading information
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product

Lifetouch Photography and Teddy Bear Portraits Most Positive Reviews

Top rated reviews
5


Life touch came to our church to take pictures for a directory. The experience before and during that process was grea...

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5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

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5

never received order for 3 months. It was resolved amicably.Good service

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4.3

The issue was resolved, I’m very satisfied. I have no problem ordering again when pic time comes around

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Lifetouch Photography and Teddy Bear Portraits Most Critical Reviews

Lowest rated reviews
1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

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1

We ordered a package for our two sons at the daycare where they attend, and were old we would receive a digital copy in...

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1

I'm a student at school and my first freshman picture they mixed my friend and I name on the ID ALSO, ON THE RETAKE THE...

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1

our daycare was a guinea pig for a new system roll out. we were pressured into ordering the day of pictures while...

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Lifetouch Photography and Teddy Bear Portraits Latest Reviews

Recent published reviews
No votes

I paid for school pictures at least 7 months ago and never received them.

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1.7

So last December I use teddy bear portraits I found out the morning of that my photographer had quit apparently I was...

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1

Never received the photo that I paid for, and they wont reply back

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No votes

Not being able to see and choose spring portraits

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Lifetouch Photography and Teddy Bear Portraits Products and Services

Most reviewed product and services
  • Lifetouch Photography School Photo Service (66 reviews)
  • Lifetouch Photography Photo (60 reviews)
  • Lifetouch Photography Photo Service (57 reviews)
  • Teddy Bear Portraits Photo (22 reviews)
  • Teddy Bear Portraits Photo Service (9 reviews)
  • Teddy Bear Portraits Daycare Photo (7 reviews)