PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Photos Unlimited and Lifetouch Photography as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Photos Unlimited
Lifetouch Photography

Photos Unlimited and Lifetouch Photography Overview

Total reviews
9
471
Company responses
0
0
Issues resolved
0
3

Lifetouch Photography was first mentioned on PissedConsumer on Dec 22, 2010 and since then this brand received 471 reviews. It is 462 reviews more than Photos Unlimited received since Jul 12, 2016.

Photos Unlimited and Lifetouch Photography Consumer Ratings

Rank
35 out of 581 in Photography category
43 out of 581 in Photography category
Product or Service Quality
26 in category
36 in category
Diversity of Products or Services
34 in category
32 in category
Price Affordability
36 in category
38 in category

According to consumer ratings and reviews, Photos Unlimited ranks 8 points higher in the Photography category than Lifetouch Photography. People gave Photos Unlimited 1.8 stars for Product or Service Quality criterion in Photography category and it is 54 points higher than the worst rated brand in this category. At the same time, Lifetouch Photography was rated 1.5 stars for Product or Service Quality criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Lifetouch Photography has a higher rating than Photos Unlimited. Regarding Price Affordability criterion, consumers gave Photos Unlimited 1.8 stars and it is 55% greater than other in category. Lifetouch Photography however was rated 1.6 stars and it is 53% greater than other in category.

Photos Unlimited and Lifetouch Photography Rating Details

Product or Service Quality
1.8 (5 reviews)
1.5 (218 reviews)
Reviewer's quote

We took our daughter for her one year old portrait in Walmart Queensborough, New Westminster, BC and we’re so excited to use the picture for her first birthday party. I noticed right away that most pictures were angled so I asked the photographer if those could be fixed and she said yes so we...

Viva

...After waiting 2 months we received the pictures and the quality was inferior. There was blue writing in my daughters hair on one side and orange on another. The cap was two different colors and in various places the background was offset...

Erin C
Diversity of Products or Services
1.8 (5 reviews)
1.9 (154 reviews)
Reviewer's quote

Back on Sunday, July 10, 2016, my 85 year old mother and I went to visit one of their Photos Unlimited, LLC stores located inside of a Walmart store located at: 900 Dufferin Street, Toronto, Ontario Canada M6H 4A9 (416) 537-2564 to Only Purchase Two Photographs in order to renew her Immigration...

Dana

Prepaid for both son & daughter pics.....daughter's came (only to have her ear sticking out of her hair, which would have been easily fixable if anyone cared or had an "eye" for photography). Son's pics came with proof page (since it was senior pics I am assuming)...went online to order, my prepaid...

Terri D
Price Affordability
1.8 (5 reviews)
1.6 (201 reviews)
Reviewer's quote

I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek Walmart store # 05776. I wanted nice photos don’t for my daughters first birthday. The lady at the photo studio gave me the exact opposite. She smelled like marijuana. She...

Hannah C

Two years in a row my daughters pictures came out terrible. I am convinced the kids sit, they snap a picture and then send kids away. Wish they would take a minute to move hair out of there face that is obvious it doesn’t belong or try to make kids smile. I will never order school photos again and...

PissedConsumer1700655

Photos Unlimited and Lifetouch Photography Pros and Cons

Pros
  • Will price match with a photograph or newspaper clipping
  • Were very nice to my mother
  • That they do excellent work
  • Photographers are good
  • Customer service was very nice and patient
  • Photographer that took the pics was nice
Cons
  • Unprofessional staff
  • That their in store discount was not high enough for my mother
  • Not good value for the money for just two photographs
  • Terrible customer service
  • Misleading information
  • Having to deal with problems that should not have happened

Photos Unlimited and Lifetouch Photography Most Positive Reviews

Top rated reviews
3.9

Back on Sunday, July 10, 2016, my 85 year old mother and I went to visit one of their Photos Unlimited, LLC stores locat...

5

I was able to log onto child's ID one day but not the next (and yes I knew the Canadian site from the American site),...

Photos Unlimited and Lifetouch Photography Most Critical Reviews

Lowest rated reviews
1

The photos of my son were washed out with horrible lighting, they changed his hairstyle to the way they liked it which...

1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

Photos Unlimited and Lifetouch Photography Latest Reviews

Recent published reviews
1.3

I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek...

Read all 9 reviews
1.1

My school used this company for senior cap/gown pics. After waiting 2 months we received the pictures and the quality...

Read all 471 reviews

Photos Unlimited and Lifetouch Photography Products and Services

Most reviewed product and services
  • Photos Unlimited Photo Service (4 reviews)
  • Photos Unlimited Photo (2 reviews)
  • Lifetouch Photography School Photo Service (60 reviews)
  • Lifetouch Photography Photo (57 reviews)
  • Lifetouch Photography Customer Care (56 reviews)