PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifetouch Photography and Photos Unlimited as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifetouch Photography
Photos Unlimited

Lifetouch Photography and Photos Unlimited Overview

Total reviews 583 10
Company responses 0 0
Issues resolved 3 0

Lifetouch Photography and Photos Unlimited Consumer Ratings

Rank
45 out of 287 in Photography category
41 out of 287 in Photography category
Customer service
33 in category
16 in category
Product or Service Quality
35 in category
30 in category
Website
41 in category
18 in category
Price Affordability
38 in category
36 in category

Lifetouch Photography and Photos Unlimited Rating Details

Customer service
1.3 (303 reviews)
2 (4 reviews)
Reviewer's quote

...I called customer service and they said they would fix it and send them to me..

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...Helene Shore, Their Customer..

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Product or Service Quality
1.5 (280 reviews)
1.7 (6 reviews)
Reviewer's quote

...The quality of their pictures is not good, but I would still like to have the kids class pictures. I am not a professional photographer, but I would say the majority of the candid shots I take of my kids are better than what I've gotten from them. One year my daughters whole left side was cut off...

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...However, the quality of the final product i must say it is a disgrace to walmart. And i really mean it. We didn't expect such a low poor quality photos from a big, well known company like Walmart...

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Website
1.6 (263 reviews)
2.6 (5 reviews)
Reviewer's quote

...Their website is a joke. They have several numbers for customer service and no one picks up. One of the numbers just hangs up...

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She said there were more pictures in the memory sticks that wasn’t able to upload to their computer yet we can view them later on their website. When we viewed them on the website, they were the same pictures just duplicated! Most pictures were not fixed or might say she couldn’t fix it anymore...

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Price Affordability
1.6 (257 reviews)
1.8 (5 reviews)
Reviewer's quote

...Now, since merging with Shutterfly, the price doubled and there is NO customer service...

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I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek Walmart store # 05776. I wanted nice photos don’t for my daughters first birthday. The lady at the photo studio gave me the exact opposite. She smelled like marijuana. She...

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Lifetouch Photography and Photos Unlimited Pros and Cons

Pros
  • Ability to order online
  • Photographer that took the pics was nice
  • Photographers are good
  • Will price match with a photograph or newspaper clipping
  • Were very nice to my mother
  • That they do excellent work
Cons
  • Terrible customer service
  • Lack of concern
  • Misleading information
  • Unprofessional staff
  • That their in store discount was not high enough for my mother
  • Not good value for the money for just two photographs

Lifetouch Photography and Photos Unlimited Most Positive Reviews

Top rated reviews
5


Life touch came to our church to take pictures for a directory. The experience before and during that process was grea...

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3.9

Back on Sunday, July 10, 2016, my 85 year old mother and I went to visit one of their Photos Unlimited, LLC stores locat...

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5

never received order for 3 months. It was resolved amicably.Good service

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No votes

Lifetouch Photography and Photos Unlimited Most Critical Reviews

Lowest rated reviews
1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

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1

The photos of my son were washed out with horrible lighting, they changed his hairstyle to the way they liked it which...

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1

I'm a student at school and my first freshman picture they mixed my friend and I name on the ID ALSO, ON THE RETAKE THE...

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1

We took our daughter for her one year old portrait in Walmart Queensborough, New Westminster, BC and we’re so excited...

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Lifetouch Photography and Photos Unlimited Latest Reviews

Recent published reviews
No votes

I ordered school pictures at the beginning of the school year (Oct 2020), and haven't received them. I called the...

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1

Oh My Dear Lord!
i have just read some of the reviews that people left here and i must agree with some of them 100%.
Just...

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No votes

I still havent received my sons pictures from school

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1.3

I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek...

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Lifetouch Photography and Photos Unlimited Products and Services

Most reviewed product and services
  • Lifetouch Photography School Photo Service (66 reviews)
  • Lifetouch Photography Photo (60 reviews)
  • Lifetouch Photography Photo Service (57 reviews)
  • Photos Unlimited Photo Service (4 reviews)
  • Photos Unlimited Photo (3 reviews)