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Lifetime Fitness

Fitness Centers
  • 1 ISSUES RESOLVED
  • 390 TOTAL REVIEWS
  • $71.9K CLAIMED LOSSES
  • $685 AVERAGE LOSS
2.0
Staff
Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Location 6
  • Equipment 6
  • Cleanliness 4
  • Facility 4
  • Trainer 2

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager5
  • Horrendous customer service in billing department4
  • Swim policy3
Delete
  • 0 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
2.5
Staff
Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Fun of playing 4
  • All the fun 2
  • Customer service - my bill was cancelled immediately 2
  • Coupons 2

Customers don't like

  • False claims of winning12
  • Getting no response to my emails6
  • Too many confusing games and no help5
  • Having to wait4
  • Unethical3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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