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Lifetime Fitness

Fitness Centers
  • 3 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $84.1K CLAIMED LOSSES
  • $772 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Staff
Website
Exchange, Refund and Cancellation Policy
  • Location 7
  • Equipment 7
  • Cleanliness 4
  • Facility 4
  • Lockers and outdoor pool 3

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager6
  • Horrendous customer service in billing department5
  • Management on any level4
Delete
  • 0 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
2.6
Customer service
Diversity of Products or Services
Staff
Website
Exchange, Refund and Cancellation Policy
  • Fun of playing 4
  • All the fun 3
  • Coupons 2
  • Variety 2
  • Customer service - my bill was cancelled immediately 2

Customers don't like

  • False claims of winning12
  • Getting no response to my emails7
  • Too many confusing games and no help5
  • Deceptiveness4
  • Having to wait4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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