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Lifetime Fitness

Fitness Centers
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.9K CLAIMED LOSSES
  • $685 AVERAGE LOSS
2.0
Staff
Diversity of Products or Services
Customer service
Website
Location
  • Location 6
  • Equipment 6
  • Cleanliness 4
  • Facility 4
  • Trainer 2

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager5
  • Horrendous customer service in billing department4
  • Swim policy3
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Staff
Diversity of Products or Services
Customer service
Website
Location
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 7
  • Machines 6

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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