Lifetime Fitness vs Planet Fitness

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Lifetime Fitness

Fitness Centers
  • 1 ISSUES RESOLVED
  • 381 TOTAL REVIEWS
  • $70.5K CLAIMED LOSSES
  • $684 AVERAGE LOSS
2.0
Diversity of Products or Services
Customer service
Staff
Website
Location
  • Location 7
  • Equipment 6
  • Cleanliness 4
  • Facility 4
  • Trainer 2

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager6
  • Horrendous customer service in billing department4
  • Poor customer service3

Products by Lifetime Fitness

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1246 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Diversity of Products or Services
Customer service
Staff
Website
Location
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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