PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer
2.1
Smart Start
Has Verified Representatives
1.6
LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews 1 189
Company responses 0 11
Issues resolved 0 3

LifeSafer and Smart Start Consumer Ratings

Rank
119 out of 868 in Equipment category
209 out of 868 in Equipment category
Product or Service Quality
323 in category
132 in category
Reliability
297 in category
123 in category
Diversity of Products or Services
84 in category
199 in category
Customer service
355 in category
91 in category

LifeSafer and Smart Start Rating Details

Product or Service Quality
1 (1 review)
1.5 (88 reviews)
Reviewer's quote

i need to pay my monthly and the service man will not respond. I have 2 legal appt. s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n..

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I call Smart Start customer service and they tell me my account is zero and everything is okay but then the next month the charges are back. This company has problems - faulty equipment and poor customer service. In general, the calibration technicians are good and work to get problems resolved but...

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Reliability
1 (1 review)
1.4 (89 reviews)
Reviewer's quote

No items

Ive attested my malfunction only to recieve an email denying my issue to be resolved. It didnt surprise me as you automatically assume as an offender we must be stupid enough to drink and try to somehow manipulate this device we pay for. Hand sanitizer sets this thing off...mouthwash...

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Diversity of Products or Services
3 (1 review)
1.4 (79 reviews)
Reviewer's quote

No items

on 12 30 20 around 1130 am was called to a emergency with a elderly man in jericho vermont and when i was almost at the scene my device went off just got done eating a breakfast sandwich anyways there was no alcohol involved i was surround by state police etc when i got back in my truck i passed

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Customer service
1 (1 review)
1.6 (96 reviews)
Reviewer's quote

No items

...The customer service reps cannot help you when you call. Do not use this company for any reason. The equipment fails, you have to pay towing and they do not reimburse you even when you follow the process and file an incident report...

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LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • When it works it works good
  • Tech that worked on my vehicle
  • One fee monthly is a big enough burden
Cons
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Faulty equipment and poor customer service
  • Bad equipment extra fees wait time on phone customer service

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
No votes
4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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No votes
4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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No votes
1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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LifeSafer and Smart Start Latest Reviews

Recent published reviews
No votes
2.6

on 12 30 20 around 1130 am was called to a emergency with a elderly man in jericho vermont and when i was almost at the...

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No votes
1.7

Ive attested my malfunction only to recieve an email denying my issue to be resolved. It didnt surprise me as you...

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LifeSafer and Smart Start Products and Services

Most reviewed product and services
No votes
  • Smart Start Ignition Interlock Device (101 reviews)
  • Smart Start Technical Support (5 reviews)
  • Smart Start Manager (2 reviews)