PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer
2.1
Smart Start
Has Verified Representatives
1.6
LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews 1 196
Company responses 0 17
Issues resolved 0 3

LifeSafer and Smart Start Consumer Ratings

Rank
120 out of 955 in Equipment category
220 out of 955 in Equipment category
Website
351 in category
218 in category
Billing Practices
56 in category
149 in category
Diversity of Products or Services
86 in category
214 in category
Exchange, Refund and Cancellation Policy
344 in category
127 in category

LifeSafer and Smart Start Rating Details

Website
1 (1 review)
1.5 (93 reviews)
Reviewer's quote

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n

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Mechanic was replacing my camshaft sensor and disconnected the battery. I now have a 4dayViolock, I called smart start and explained the situation and they were rude and said its not their problem. Go pay $56 to get it reset, Alberta Transportation must be getting a portion of smart start money or...

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Billing Practices
3 (1 review)
1.5 (89 reviews)
Reviewer's quote

No items

...However, I pay for the equipment and all I expect is correct service and correct billing, not fake trumped up charges and having to pay to have my car towed because their equipment fails..

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Diversity of Products or Services
3 (1 review)
1.4 (86 reviews)
Reviewer's quote

No items

I have been trying for over a month to contact someone in the administration department. The longest I was on hold was over 3 hours. Do not use this company worst experience ever.

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.3 (88 reviews)
Reviewer's quote

No items

ive written to you a couple of times already and still havent heard about the refund from the towing bill i had to pay 142 dollars because of a faulty head unit this happen on dec 19 arond 930 in the morning pls get on to this refund it was a faulty head unit defective unit this is twice this has...

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LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • When it works it works good
  • Tech that worked on my vehicle
  • One fee monthly is a big enough burden
Cons
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Faulty equipment and poor customer service
  • Bad equipment extra fees wait time on phone customer service

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
No votes
4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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No votes
4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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No votes
1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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LifeSafer and Smart Start Latest Reviews

Recent published reviews
No votes
1

Mechanic was replacing my camshaft sensor and disconnected the battery. I now have a 4dayViolock, I called smart start...

Read full review
No votes
1

I have been trying for over a month to contact someone in the administration department. The longest I was on hold was...

Read full review