PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews 10 240
Company responses 0 31
Issues resolved 0 3

LifeSafer and Smart Start Consumer Ratings

Rank
303 out of 1092 in Equipment category
328 out of 1092 in Equipment category
Value for money
108 in category
248 in category
Exchange, Refund and Cancellation Policy
428 in category
181 in category
Price Affordability
232 in category
315 in category
Billing Practices
167 in category
210 in category

LifeSafer and Smart Start Rating Details

Value for money
2.5 (6 reviews)
1.3 (110 reviews)
Reviewer's quote

My time with this God forsaken grift has passed but this place along with the TN DMV has concocted a bogus violation to keep me on longer and pay more money. Lifesafer also is trying to flim flam me out of more money. The customer service is a monstrosity...

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This is not a honest company. They are rude and dont care about anything but money! John in Chattanooga will not even answer your calls.

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Diversity of Products or Services
1.8 (5 reviews)
1.4 (105 reviews)
Reviewer's quote

Every time I call I get hit with; We are experiencing UNUSUAL call volume. If its every time I call, its not Unusual!!! Your device is having me service it every 3 days! Cant get a good test on bumpy roads! Humming is ridiculous and should be unnecessary to detect alcohol! Your service agents have...

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Smart Start is not so Smart!!! I purchased a vehicle from Dodge in Red deer on May 31, I needed smart start services from an impaired from [2013]. June 9th, I had to drive to drive to Excelsior Auto Service, for Installation of a Blow box, 21km after I left this shop my front drivers side tire came...

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Billing Practices
2 (5 reviews)
1.5 (108 reviews)
Reviewer's quote

Cannot get response from Lifesafer in Florida. Have left e-mails and voice mails. My car is in for repairs and mechanic needs to get overide code. I have even tried calling and left messages with corporate officers.

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...However, I pay for the equipment and all I expect is correct service and correct billing, not fake trumped up charges and having to pay to have my car towed because their equipment fails..

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Price Affordability
2.2 (5 reviews)
1.4 (110 reviews)
Reviewer's quote

Appalling response, faulty equipment. You Aren't safer with life safer. Customer service Non-existent!!! They stranded me due to faulty equipment during storm in BAD neighborhood, I've left Multiple messages 48 hours and Still no response. Please Never use this company they just don't care

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...She said NO you HAVE TO PAY THE FULL PRICE. I suffer from PTSD and became very upset. I explained that I could not afford to pa y that amount...

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LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • Its good when it works
  • When it works it works good
  • When it work it works
Cons
  • Untrained people installing device untrained people removing device
  • Terrible customer
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Bad equipment extra fees wait time on phone customer service
  • Faulty equipment and poor customer service

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
5

I'm locked outbid car. Battery cable had to be removed due to electrical failure of car. Cable has been reconnected....

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4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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No votes
4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
1

My time with this God forsaken grift has passed but this place along with the TN DMV has concocted a bogus violation to...

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1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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1

Appalling response, faulty equipment. You Aren't safer with life safer. Customer service Non-existent!!! They stranded...

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1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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LifeSafer and Smart Start Latest Reviews

Recent published reviews
1.1

Every time I call I get hit with; We are experiencing UNUSUAL call volume. If its every time I call, its not Unusual!!!...

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1

The interlock breathalyzer has flaws and at same I have had it gave me false positive feedback, I was driving and it...

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2

Cannot get response from Lifesafer in Florida. Have left e-mails and voice mails. My car is in for repairs and mechanic...

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No votes

Their services and how they act towards the clients ,and their reaction.afterwards you are treated like a child

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