PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer

LifeSafer

2.1
Smart Start

Smart Start

Has Verified Representatives
1.5
LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews 1 192
Company responses 0 8
Issues resolved 0 2

LifeSafer and Smart Start Consumer Ratings

Rank
111 out of 937 in Equipment category
228 out of 937 in Equipment category
Value for money
25 in category
161 in category
Turnaround Time
245 in category
126 in category
Price Affordability
25 in category
234 in category
Product or Service Quality
318 in category
132 in category

LifeSafer and Smart Start Rating Details

Value for money
4 (1 review)
1.4 (82 reviews)
Reviewer's quote

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n

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I had an improper installation of my device in Arizona, resulting in a tow, lost time, money, and additional headaches. The device was properly installed by another dealer in New Mexico and documentation sent to Smart Start. A couple of weeks later I received a corrective action notice from ADOT...

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Turnaround Time
1 (1 review)
1.5 (73 reviews)
Reviewer's quote

No items

...When I get calibrated, the technician can see that there are no violations and I have been on time every month to be calibrated. He calls Smart Start and the erroneous charges are zeroed out, I am calibrated and leave. Then the next month it is the same thing...

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Price Affordability
5 (1 review)
1.5 (84 reviews)
Reviewer's quote

No items

I posted here before about this company. It seems people in the USA are having the same problems as the people in the USA. Which means the man who called me from the USA is a proven liar as he claimed smart start was run much better than it is in Canada. Sadly people are contacting me AND I AM...

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Product or Service Quality
1 (1 review)
1.4 (87 reviews)
Reviewer's quote

No items

...The customer service reps cannot help you when you call. Do not use this company for any reason. The equipment fails, you have to pay towing and they do not reimburse you even when you follow the process and file an incident report...

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LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • When it works it works good
  • Tech that worked on my vehicle
  • You get to drive legally when it works
Cons
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Faulty equipment and poor customer service
  • Bad equipment extra fees wait time on phone customer service

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
No votes
4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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No votes
4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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No votes
1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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LifeSafer and Smart Start Latest Reviews

Recent published reviews
No votes
1

I posted here before about this company. It seems people in the USA are having the same problems as the people in the...

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No votes
3

getting ready to take off at 11 am 1200 am on the 12th and read a violation havent had a problem in a while a haD a...

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LifeSafer and Smart Start Products and Services

Most reviewed product and services
No votes
  • Smart Start Ignition Interlock Device (101 reviews)
  • Smart Start Customer Care (24 reviews)
  • Smart Start Technical Support (6 reviews)