PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer

LifeSafer

2.0
Smart Start

Smart Start

Has verified representatives
1.4
LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews
1
171
Company responses
0
0
Issues resolved
0
2

Smart Start was first mentioned on PissedConsumer on Nov 18, 2010 and since then this brand received 171 reviews. It is 170 reviews more than LifeSafer received since Mar 26, 2015.

LifeSafer and Smart Start Consumer Ratings

Rank
109 out of 1546 in Equipment category
204 out of 1546 in Equipment category
Diversity of Products or Services
78 in category
173 in category
Product or Service Quality
281 in category
106 in category
Exchange, Refund and Cancellation Policy
278 in category
83 in category

According to consumer ratings and reviews, LifeSafer ranks 95 points higher in the Equipment category than Smart Start. People gave LifeSafer 3 stars for Diversity of Products or Services criterion in Equipment category and it is 201 points higher than the worst rated brand in this category. At the same time, Smart Start was rated 1.4 stars for Diversity of Products or Services criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Smart Start has a higher rating than LifeSafer. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave LifeSafer 1 stars and it is 99% worse than other in category. Smart Start however was rated 1.3 stars and it is 70% greater than other in category.

LifeSafer and Smart Start Rating Details

Diversity of Products or Services
3 (1 review)
1.4 (69 reviews)
Reviewer's quote

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n

Sevon

ive written to you a couple of times already and still havent heard about the refund from the towing bill i had to pay 142 dollars because of a faulty head unit this happen on dec 19 arond 930 in the morning pls get on to this refund it was a faulty head unit defective unit this is twice this has...

mark c
Product or Service Quality
1 (1 review)
1.5 (78 reviews)
Reviewer's quote

No items

...Customer service sucks!!! I have reported these issues several times only to be ignored. This last time said I blew 300 when I just got off work from a law office. A blow that high and you are likely unconscious or dead...

PissedConsumer1762307
Exchange, Refund and Cancellation Policy
1 (1 review)
1.3 (71 reviews)
Reviewer's quote

No items

In his voicemail, he told me that he could refund my credit card payment. Two problems: 1) he got the amount I was due wrong - almost $100 less than I'd paid, and 2) he told me the only way he could reimburse me was by cutting me a check which would take up to 90 days! The next day, I again, played...

PissedConsumer1547836

LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • Tech that worked on my vehicle
  • One reasonable monthly expense
  • One fee monthly is a big enough burden
Cons
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Bad equipment extra fees wait time on phone customer service
  • You get many errors for no reason

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
No votes
4.8

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
2

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

LifeSafer and Smart Start Latest Reviews

Recent published reviews
No votes
1

This company should be ashamed at how they treat their customers when they're the only service provider for this type...

Read all 171 reviews

LifeSafer and Smart Start Products and Services

Most reviewed product and services
No votes
  • Smart Start Ignition Interlock Device (95 reviews)
  • Smart Start Customer Care (22 reviews)
  • Smart Start Technical Support (6 reviews)