PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Smart Start as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer

LifeSafer

2.1
Smart Start

Smart Start

Has Verified Representatives
1.4
LifeSafer
Smart Start

LifeSafer and Smart Start Overview

Total reviews
1
185
Company responses
0
0
Issues resolved
0
2

LifeSafer and Smart Start Consumer Ratings

Rank
120 out of 962 in Equipment category
234 out of 962 in Equipment category
Price Affordability
27 in category
219 in category
Customer service
334 in category
101 in category
Website
317 in category
194 in category
Billing Practices
57 in category
135 in category

LifeSafer and Smart Start Rating Details

Price Affordability
5 (1 review)
1.4 (78 reviews)
Reviewer's quote

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n

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Two days after having the device installed the gauges quit working and now the mechanic at the GM dealership tells that the device has burned out the computer in my truck, Ive been out of work for almost three weeks now and Im about to lose everything on top of that the corona virus is barreling...

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Customer service
1 (1 review)
1.5 (89 reviews)
Reviewer's quote

No items

...Customer service sucks!!! I have reported these issues several times only to be ignored. This last time said I blew 300 when I just got off work from a law office. A blow that high and you are likely unconscious or dead...

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Website
1 (1 review)
1.6 (83 reviews)
Reviewer's quote

No items

Called and made arrangements for Installation of Smart Start unit. The shop where the SmartStart rep made appointment. Called the shop an hour before appointment, they never heard of me, and didn't have appointment. They were busy and could not do installation.

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Billing Practices
3 (1 review)
1.5 (79 reviews)
Reviewer's quote

No items

Paperwork for the DMV have not been sent yet I paid my money

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LifeSafer and Smart Start Pros and Cons

Pros
  • Serviceman was fast to help me when i was released from jail
  • Tech that worked on my vehicle
  • You get to drive legally when it works
  • When it works it works good
Cons
  • Avoids my numerous attempts to pay my bill while van on lockout
  • Malfunctions
  • Faulty equipment and poor customer service
  • Bad equipment extra fees wait time on phone customer service

LifeSafer and Smart Start Most Positive Reviews

Top rated reviews
No votes
4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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No votes
4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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LifeSafer and Smart Start Most Critical Reviews

Lowest rated reviews
2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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No votes
1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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LifeSafer and Smart Start Latest Reviews

Recent published reviews
No votes
1.2

I had an improper installation of my device in Arizona, resulting in a tow, lost time, money, and additional headaches....

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No votes
No votes

I got into my vehicle to go file my taxes this afternoon, blew into my interlock devise and immediately it gave me a...

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LifeSafer and Smart Start Products and Services

Most reviewed product and services
No votes
  • Smart Start Ignition Interlock Device (101 reviews)
  • Smart Start Customer Care (23 reviews)
  • Smart Start Technical Support (6 reviews)