PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Hurrycane and Life Alert as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Life Alert

Life Alert

Has Verified Representatives
4.9
The Hurrycane
Life Alert

The Hurrycane and Life Alert Overview

Total reviews 197 650
Company responses 75 217
Issues resolved 0 1

The Hurrycane and Life Alert Consumer Ratings

Rank
33 out of 504 in Medical Supplies and Equipment category
7 out of 504 in Medical Supplies and Equipment category
Product or Service Quality
49 in category
10 in category
Price Affordability
53 in category
16 in category
Customer service
41 in category
13 in category
Reliability
66 in category
11 in category

The Hurrycane and Life Alert Rating Details

Product or Service Quality
2.1 (48 reviews)
4.1 (158 reviews)
Reviewer's quote

...I feel that this is an unsafe product..

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Due to hardship I need to cancel my service and the customer service people refuse to cancel my account and I can no longer pay..

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Price Affordability
3 (40 reviews)
4.1 (154 reviews)
Reviewer's quote

...I should never have purchased the new one even at the discounted price..

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They take to long to respondAlso Im trying to get a paid receiptI called them three times today to send a fax never happenedThey are a bunch of ***Stay away from this company

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Customer service
2.2 (31 reviews)
3.6 (172 reviews)
Reviewer's quote

...Today I called their customer service number. Was on hold about 15 minutes before I gave up. So are us senior citizens on fixed incomes expected to buy a new cane whenever the rubber feet wear out or go AWOL? This is not ethical behavior in a business that caters to us!..

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Life Alert has exceeded in customer Service from the very first contact, installation, and even when the alarm went off accidentally as I had gotten a box from a higher shelf. This time was a missed hoist from the commode to the edge of the bed. The neuropathy spinal cord injury left me unable to...

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Reliability
1.7 (30 reviews)
4.4 (145 reviews)
Reviewer's quote

Wated over 10 minutes &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; no answer ! :lol:

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My 91 year old mother was stung by a big nasty yellow jacket which caused severe pain, bleeding, and swelling of her finger. She was home alone at the time but was wearing her Life Alert medallion and used it to get an emergency response team. Life Alert contacted emergency immediately and called...

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The Hurrycane and Life Alert Pros and Cons

Pros
  • Stability
  • In spite of breakage still like
  • Worked well until it broke
  • Quick set up
  • Onboarding process
  • Ability to get help 24 hours
Cons
  • Lack of available replacement feet
  • Its unstable
  • Problem with pad replacement or lack of
  • Customer service
  • Rude customer service
  • Marketing tactics

The Hurrycane and Life Alert Most Positive Reviews

Top rated reviews
5

I had ordered a Hurrycane for myself before realizing that I needed a shorter one than could be provided. I called...

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5

Isigned a contract with life alert .Unknowingly I was signing a contract for three years at 89.98 per month.First off I...

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5

I like the convince of the fold ability for storing in the car. I have very little trouble standing my Hurrycane on a...

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5

My father fell while home alone. Life Alert sent help as well as called me to be sure I knew, then called back after...

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The Hurrycane and Life Alert Most Critical Reviews

Lowest rated reviews
1

My Hurry Cane was a gift to me from my daughter (Marycarol Hennessy) who lives in Annapolis, Maryland. The last month, t...

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1

I don't know how they got my number since I'm on the do-not-call list , but for several months these *** have...

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1

BIG SCAM the Discounted 2nd Hurrycane!
I ordered a RED COLLAPSABLE Hurrycane and picked RED for the 2nd cane, but receiv...

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1

After a fall and thinking life alert actually cared about people i decided to get the service. I found out within days t...

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The Hurrycane and Life Alert Latest Reviews

Recent published reviews
2.6

Wated over 10 minutes &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; no answer ! LOL

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No votes

I fell walking into my kitchen. I hit my head on the refrigerator, I couldn’t get up. I hurt my leg, shoulder, and...

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1

The bottom part of my Hurrycane came loose, causing me to go to the ER for treatment from a terrible fall, which caused
t...

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No votes

I fell walking into my kitchen. I hit my head on the refrigerator, I couldn’t get up. I hurt my leg, shoulder, and...

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The Hurrycane and Life Alert Products and Services

Most reviewed product and services
  • The Hurrycane Walking Cane (52 reviews)
  • The Hurrycane Walking Cane Part Replacement (5 reviews)
  • Life Alert Medical Alert System (145 reviews)
  • Life Alert Emergency Service (41 reviews)
  • Life Alert Ambulance Emergency Service (8 reviews)