PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Life Alert and Quick Extender Pro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Life Alert

Life Alert

Has verified representatives
4.6
Life Alert
Quick Extender Pro

Life Alert and Quick Extender Pro Overview

Total reviews
577
42
Company responses
202
0
Issues resolved
1
0

Life Alert was first mentioned on PissedConsumer on May 2, 2008 and since then this brand received 577 reviews. It is 535 reviews more than Quick Extender Pro received since Jun 8, 2010.

Life Alert and Quick Extender Pro Consumer Ratings

Rank
8 out of 636 in Medical Supplies and Equipment category
142 out of 636 in Medical Supplies and Equipment category
Customer service
14 in category
111 in category
Product or Service Quality
14 in category
106 in category
Price Affordability
16 in category
124 in category

According to consumer ratings and reviews, Life Alert ranks 134 points higher in the Medical Supplies and Equipment category than Quick Extender Pro. People gave Life Alert 3.3 stars for Customer service criterion in Medical Supplies and Equipment category and it is 192 points higher than the worst rated brand in this category. At the same time, Quick Extender Pro was rated 1.2 stars for Customer service criterion in this category and it is 95 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Life Alert has a higher rating than Quick Extender Pro. Regarding Price Affordability criterion, consumers gave Life Alert 3.8 stars and it is 92% greater than other in category. Quick Extender Pro however was rated 1.6 stars and it is 60% worse than other in category.

Life Alert and Quick Extender Pro Rating Details

Customer service
3.3 (120 reviews)
1.2 (22 reviews)
Reviewer's quote

Quite literally I called about medical alert device thing supposed to be delivered to my house and service was supposed to be started and Bill to me on the 8th the lady that answered the phone was so incredibly rude and disrespectful not letting me get a word in edgewise not allowing me to speak...

Ndeye

i purchased this as i was guaranteed my money back so i thought ill give it a go didn't like it after a few days so i wanted to return it contacted customer service and they told me i need to have it for 6 months before i can return it does not state that on there site at all so i have tried...

blah b
Product or Service Quality
3.8 (105 reviews)
1.5 (17 reviews)
Reviewer's quote

...Thank you, so happy with your service…Trust you! P. A..

testimonial

This product sucks dont b scammed..

PissedConsumer1681970
Price Affordability
3.8 (103 reviews)
1.6 (19 reviews)
Reviewer's quote

I fell on my porch outside my kitchen door. I hit my head on the concrete and when I tried to get up everything was spinning. I pushed my Life Alert button, not knowing if they could even hear me since I was outside. But they could, so they then called my son and daughter who were both at work....

testimonial

...It's a rediculous price to be flushing down the drain if they don't send it..

PissedConsumer1148426

Life Alert and Quick Extender Pro Pros and Cons

Pros
  • Quick set up
  • Onboarding process
  • Ability to get help 24 hours
  • Product was good quality
Cons
  • Rude customer service
  • Customer service
  • Marketing tactics
  • Lack of support for money-back guarantee
  • Dss system does not work
  • Customer service

Life Alert and Quick Extender Pro Most Positive Reviews

Top rated reviews
5

Isigned a contract with life alert .Unknowingly I was signing a contract for three years at 89.98 per month.First off I...

5

Bought one two years ago took it apart can't figure it out how to put it on without it pinching if I do I'll tell you...

Life Alert and Quick Extender Pro Most Critical Reviews

Lowest rated reviews
1

I don't know how they got my number since I'm on the do-not-call list , but for several months these *** have...

1

I bought the deluxe package with 4 day delivery, not taking into consideration the poor Canadian dollar, I paid close...

Life Alert and Quick Extender Pro Latest Reviews

Recent published reviews
1

Here is the response from the salesman when we decided not to purchase life alert: Noel from life alert texted-If...

Read all 205 reviews

I placed an order yesterday to buy one of your products, and i would like to cancel the order.

Read all 42 reviews

Life Alert and Quick Extender Pro Products and Services

Most reviewed product and services
  • Life Alert Medical Alert System (137 reviews)
  • Life Alert Customer Care (89 reviews)
  • Life Alert Emergency Service (37 reviews)
  • Quick Extender Pro Penis Extender (15 reviews)
  • Quick Extender Pro Shipping Service (3 reviews)
  • Quick Extender Pro Warranty (1 review)