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Liberty Tax

Tax services
  • 0 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $48.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
  • Up until this year we have not had any problems 1

Customers don't like

  • Deceitful practice3
  • Rude behavior2
  • I felt robbed1
  • Why is our state return being held1
  • I never got my money1
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Taxact

Tax services
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $10.9K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Fact that you could do the taxes online 1
  • Previous years guaranteed low pricing for regular customers 1

Customers don't like

  • Customer service2
  • Lack of customer service1
  • No staff no customer service1
  • Pricing practice1
  • Refuse to address problems and blame the customer1

Products by Taxact

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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