Liberty Tax vs TaxAct

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Liberty Tax

Tax services
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $35.2K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Up until this year we have not had any problems 1

Customers don't like

  • Service4
  • Deceitful practice3
  • I feel like i was conned3
  • I felt robbed3
  • Taking advantage of people in a bind2

Products by Liberty Tax

No items

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TaxAct

Tax services
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $729 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability

No items

Customers don't like

  • Lack of customer service3
  • Customer service3
  • Failure at the most critical point in the whole process2
  • No staff no customer service2
  • It was all bad2

Products by TaxAct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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