PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Liberty Tax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Liberty Tax

Softron Tax and Liberty Tax Overview

Total reviews
20
278
Company responses
0
0
Issues resolved
0
2

Softron Tax and Liberty Tax Consumer Ratings

Rank
7 out of 216 in Taxes category
36 out of 216 in Taxes category
Reliability
5 in category
24 in category
Product or Service Quality
5 in category
26 in category
Billing Practices
9 in category
25 in category
Customer service
6 in category
27 in category

Softron Tax and Liberty Tax Rating Details

Reliability
4.2 (6 reviews)
1.2 (100 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Over priced yet incompetent. Mariela made mistakes on my taxes two years in a row. I haven't her any response from her or the owner of this office

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Product or Service Quality
4.2 (6 reviews)
1.2 (85 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

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...00 for her services. I feel scammed. I feel it was very unprofessional for the lady to gave my information 2 weeks and my taxes still did not get filed and now I'm out my economic impact payment with no way to see what's happening with it...

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Billing Practices
3.4 (5 reviews)
1.2 (95 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

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...They have a fudiciary duty to fix this and to live up to obtaining consumers in a correct manner and not use false advertising practices..

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Customer service
4.2 (5 reviews)
1.4 (118 reviews)
Reviewer's quote

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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...I did like the help I got from customer service but dont remember her name. She was so sweet and explained things more..

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Softron Tax and Liberty Tax Pros and Cons

Pros
No votes
  • No pros
  • Cordial staff
  • 3512
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Dont check their work properly
  • Rude behavior
  • Deceitful practice

Softron Tax and Liberty Tax Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

Went to Liberty in Walker La. Brought paper work home. My son noticed an error. Brought it to a CPA. She corrected...

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5

Most trusted tax firm in Ontario

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5

I went into Liberty Tax Service in Cedar Park. Was greeted immediately by a lady who was very intelligent with her...

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Softron Tax and Liberty Tax Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

going the school is joke the previous tax preparers hustle for students to attend a class taught by a previous tax...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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1

They lied to me a and said 7 - 10 days. Charged me $599.00 and are not concerned about anything but there money....

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Softron Tax and Liberty Tax Latest Reviews

Recent published reviews
No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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No votes

I had my 2016 and 2017 taxes done by Liberty Tax at 5870 Veterans Pkwy, Columbus, GA. I got my return in 2016, but in 20...

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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1

I never received my refund check.

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Softron Tax and Liberty Tax Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Liberty Tax Tax Preparation (111 reviews)
  • Liberty Tax Tax Return (30 reviews)
  • Liberty Tax Customer Care (18 reviews)