PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liberty Tax and Softron Tax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liberty Tax
Softron Tax

Liberty Tax and Softron Tax Overview

Total reviews
279
20
Company responses
0
0
Issues resolved
2
0

Liberty Tax and Softron Tax Consumer Ratings

Rank
35 out of 215 in Taxes category
6 out of 215 in Taxes category
Customer service
24 in category
5 in category
Reliability
24 in category
5 in category
Diversity of Products or Services
25 in category
4 in category
Website
28 in category
5 in category

Liberty Tax and Softron Tax Rating Details

Customer service
1.4 (119 reviews)
4.2 (5 reviews)
Reviewer's quote

...I did like the help I got from customer service but dont remember her name. She was so sweet and explained things more..

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Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Reliability
1.2 (101 reviews)
4.2 (6 reviews)
Reviewer's quote

I had been employed at Liberty Tax for almost 2 years. I received a text saying someone was going to pick up computer at my house, I was working from home. I called manager and asked if he now wanted me to work at office. He said well no, this isnt working out. I asked are you firing me. Um um um...

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I filed my tax return from this company. Amit Patel did excellent job.

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Diversity of Products or Services
1.5 (99 reviews)
4.5 (4 reviews)
Reviewer's quote

...00 for her services. I feel scammed. I feel it was very unprofessional for the lady to gave my information 2 weeks and my taxes still did not get filed and now I'm out my economic impact payment with no way to see what's happening with it...

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I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return. As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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Website
1.6 (98 reviews)
3.8 (4 reviews)
Reviewer's quote

The same exact refund I filed is listed on their website for $89!!?!! I feel so ashamed for trusting this place to file for me and being stupid enough to sign my forms to submit before asking for an invoice. I wish this place would go out of business. In the meantime, I can assure you that every...

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Most trusted tax firm in Ontario

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Liberty Tax and Softron Tax Pros and Cons

Pros
  • No pros
  • Cordial staff
  • 3512
No votes
Cons
  • Dont check their work properly
  • Rude behavior
  • Deceitful practice
  • Transperancy
  • Being blindsided by the cost of a routine tax return

Liberty Tax and Softron Tax Most Positive Reviews

Top rated reviews
5

Went to Liberty in Walker La. Brought paper work home. My son noticed an error. Brought it to a CPA. She corrected...

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5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

I went into Liberty Tax Service in Cedar Park. Was greeted immediately by a lady who was very intelligent with her...

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5

Most trusted tax firm in Ontario

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Liberty Tax and Softron Tax Most Critical Reviews

Lowest rated reviews
1

going the school is joke the previous tax preparers hustle for students to attend a class taught by a previous tax...

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1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

They lied to me a and said 7 - 10 days. Charged me $599.00 and are not concerned about anything but there money....

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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Liberty Tax and Softron Tax Latest Reviews

Recent published reviews
1

I had been employed at Liberty Tax for almost 2 years. I received a text saying someone was going to pick up computer...

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No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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No votes

I had my 2016 and 2017 taxes done by Liberty Tax at 5870 Veterans Pkwy, Columbus, GA. I got my return in 2016, but in 20...

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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Liberty Tax and Softron Tax Products and Services

Most reviewed product and services
  • Liberty Tax Tax Preparation (111 reviews)
  • Liberty Tax Tax Return (30 reviews)
  • Liberty Tax Customer Care (18 reviews)
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)