PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liberty Power and North American Power as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

North American Power

North American Power

Has verified representatives
2.0
Liberty Power
North American Power

Liberty Power and North American Power Overview

Total reviews
29
207
Company responses
0
90
Issues resolved
0
2

North American Power was first mentioned on PissedConsumer on Nov 23, 2011 and since then this brand received 207 reviews. It is 178 reviews more than Liberty Power received since Sep 26, 2011.

Liberty Power and North American Power Consumer Ratings

Rank
204 out of 1058 in Utility category
63 out of 1058 in Utility category
Customer service
166 in category
74 in category
Staff
154 in category
91 in category
Price Affordability
184 in category
156 in category

According to consumer ratings and reviews, North American Power ranks 141 points higher in the Utility category than Liberty Power. People gave Liberty Power 1 stars for Customer service criterion in Utility category and it is 119 points higher than the worst rated brand in this category. At the same time, North American Power was rated 1.5 stars for Customer service criterion in this category and it is 211 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that North American Power has a higher rating than Liberty Power. Regarding Price Affordability criterion, consumers gave Liberty Power 1 stars and it is 64% worse than other in category. North American Power however was rated 1.2 stars and it is 54% worse than other in category.

Liberty Power and North American Power Rating Details

Customer service
1 (12 reviews)
1.5 (30 reviews)
Reviewer's quote

Liberty Power agents are scam artists using cheap tactics to enroll customer. They are door to door sales people forcing customers to show the existing bill and convert them into liberty power customers. Most of the times this happens customers without even knowing what is happening...

PissedConsumer1149323

...99! Called NA power asked to speak to Manager keep me on hold said they did not have me listed as customer than said Manger was in Meeting (BULL *** he would call me back no callback! See you in court ***..

Eric C
Staff
1.1 (11 reviews)
1.5 (19 reviews)
Reviewer's quote

Got a visit from these guys last month and again this month. Both times they asked to see my electricity bill; first guy said he "wanted to be sure I was getting the correct rate", second guy today said I was entitled to a $100 gift card and just needed to sign something on his tablet. That got my...

Nathan M

I inquired today about a bill that I received from NAP as I only had a 2 yr contract, and recently moved from the property that they were servicing to find out I had some outstanding bill, but really only learned what a spineless company I was bamboozled by. Never mind the fact that they convince...

Teresa D
Price Affordability
1 (9 reviews)
1.2 (15 reviews)
Reviewer's quote

Despite being warned repeatedly by police, property management and pissed off residents, company reps continue to solicit, usually under false and deceptive pretenses. They're particularly fond of targeting senior citizens. They'll claim they want to see your energy statement to "ensure you're...

Biscuit

...Price gouging at its best. Their fine print does say termination takes effect in 1-2 billing cycles and they took advantage of every last day. I too am retired and on a limited income, ouch...

PissedConsumer1166282

Liberty Power and North American Power Pros and Cons

Pros
  • Raised charges anyhow
  • Rate
  • Initial good rates for the first 3 months to a year
  • Advertised price
Cons
  • Deceptive sales practice
  • Your onerous charge for cancellation
  • Vulgarity and deceptive sales practices
  • Rate hike
  • Contract
  • Pricing

Liberty Power and North American Power Most Critical Reviews

Lowest rated reviews
1

Today around 5:00 pm, a sales representative from liberty power knocked my door and asked me that he would like to see...

1

This has caused me a hardship beyond words. The rippling effect from my bills of my less than 1500 square foot house...

Liberty Power and North American Power Latest Reviews

Recent published reviews

This company is the baddest I've seen. Please don't use this company. The customer service is worse.

Read all 29 reviews
1

I inquired today about a bill that I received from NAP as I only had a 2 yr contract, and recently moved from the...

Read all 203 reviews

Liberty Power and North American Power Products and Services

Most reviewed product and services
  • Liberty Power Residential Electricity Supply (4 reviews)
  • Liberty Power Customer Care (3 reviews)
  • Liberty Power Electricity Supply (3 reviews)
  • North American Power Electricity Supply (63 reviews)
  • North American Power Residential Electricity Supply (6 reviews)
  • North American Power Customer Care (1 review)