-
Home
-
State Farm Insurance vs Liberty Mutual Insurance
State Farm Insurance vs Liberty Mutual Insurance
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about State Farm Insurance and Liberty Mutual Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
State Farm Insurance and Liberty Mutual Insurance Overview
Total reviews |
1361
|
602
|
Company responses |
0 |
0 |
Issues resolved |
10 |
3 |
State Farm Insurance and Liberty Mutual Insurance Consumer Ratings
Rank
276
out of 1822 in Insurance category
275
out of 1822 in Insurance category
Customer service
311
in category
285
in category
Product or Service Quality
242
in category
240
in category
Website
204
in category
213
in category
Reliability
256
in category
222
in category
State Farm Insurance and Liberty Mutual Insurance Rating Details
Reviewer's quote
...I've called into customer service 2 times and all they can tell me is that mr McCall is working on it. this is my delimma and I am one unhappy customer with how my claim is being handled. where is that slogan that your company uses, We Take Care Of Our Customers, because I don't see it...
Read full review
...I called 1/18/23 customer service spoke with Elizabeth who also could not give a quote nor a real reason why. She wanted to refer me to other companies. When asked why I could not get a quote since I have no claims, never any tickets and good credit rating...
Read full review
Product or Service Quality
Reviewer's quote
The reason given by their customer service was that due to inflation and the cost of the roadside assistance they reserved the right to do so. I asked where in the policy it said they had the right to charge someone the same amount for less services without prior disclosure. This is so annoying...
Read full review
...Just trying to reconcile my account You have me in collections for a service that wasnt even rendered. I need this off my credit and cant speak to anyone to resolve it..
Read full review
Reviewer's quote
But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...
Read full review
I called in because I was finalizing the purchase of my quote for auto insurance and the website directed me to speak with customer support to confirm some details. The quote was for myself and my mother, and we were looking to purchase the annual rate to be effective the same day. From the moment...
Read full review
Reviewer's quote
I was canceled for roof repairs $6.95 , 23 95. Too much claims. I can't get home owners insurance from no company. They will not return my calls.I need help.
Read full review
Like everyone else, we got our *** handed to us at renewal, even as claim free. When reviewing our policy our rep asked if any of us took any kind of driver safety courses. No, but we can. She advised me to have us do that and would each qualify for a discount. After $75, 6 hours each, the 3 of us...
Read full review
State Farm Insurance and Liberty Mutual Insurance Pros and Cons
Pros
- Pleasant local agent
- Agent
- Local agent is great
- That there are other alternatives to liberty mutual insurance
- You people insult public intelligence
- Last rep i talked to
Cons
- Customer service
- Inability to resolve claim
- Unresponsive agent
- Customer service
- Lies and deception
- Deceptive practices
State Farm Insurance and Liberty Mutual Insurance Most Positive Reviews
Top rated reviews
She helped so much! So so much. I was very extremely pleased with how everything worked out. Fabulous!
Read full review
We had a fire about 18 months ago and ran into an issue with the contractor. Our claims representative, Stephanie was...
Read full review
I called for roadside assistance and clearly explained that my car was stuck in reverse and cannot start the car. I was...
Read full review
I was trying to add my current credit card for possible auto pay for my Liberty Mutual accounts. The site requested...
Read full review
State Farm Insurance and Liberty Mutual Insurance Most Critical Reviews
Lowest rated reviews
I had car and home owner's insurance through Bruce Culver - State Farm (www.bruceismyagent.com) for 7 years. No...
Read full review
Good evening my name is Gene Harrison Jr. I was a Liberty mutal customer and I have been treated un fairly by several...
Read full review
A demented State Farm insured woman hit my car and seemed very confused. She even apologized and mentioned she was...
Read full review
Liberty mutual is a terrible company. They discriminate against employees and people applying to work there. It's almost...
Read full review
State Farm Insurance and Liberty Mutual Insurance Latest Reviews
Recent published reviews
No votes
I have my auto insurance plus a whole life insurance policy through your company out of Spokane Washington. Years ago...
Read full review
Like everyone else, we got our *** handed to us at renewal, even as claim free. When reviewing our policy our rep asked...
Read full review
No votes
Your commercial with Arnold Schwarzenegger is so obnoxious. I really don't like it and I mute him every time I see it.
Yo...
Read full review
I was heading to work this morning and I got on the side of street there was too many people had to get to work before...
Read full review
How would you compare State Farm Insurance vs Liberty Mutual Insurance?
Liberty Mutual is a cash cow and will steal your money. After years of service with them, I was still rated very high for a 20+ years old car with no accidents or tickets.
My premium at State Farm is less than half their quote for same services. Liberty Mutual are ripoffs and thieves!!!!