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Delete
  • 0 ISSUES RESOLVED
  • 222 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • Direct billing 1
  • Last rep i talked to 1
  • Price 1
  • Suck 1
  • Website and chat link were very easy to use 1

Customers don't like

  • Liberty not being honest with me8
  • Customer service6
  • Deceptive practices6
  • No help by contracted adjuster2
  • Our agent2
Delete
  • 2 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $13K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Every thing7
  • Customer service7
  • Claim process6
  • Lie about coverage6
  • Poor service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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