PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryland Homes and LGI Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryland Homes
LGI Homes

Ryland Homes and LGI Homes Overview

Total reviews
216
436
Company responses
0
0
Issues resolved
1
4

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 436 reviews. It is 220 reviews more than Ryland Homes received since Jan 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with LGI Homes customer support team than with Ryland Homes customer service.

Ryland Homes and LGI Homes Consumer Ratings

Rank
270 out of 2993 in Construction and Repair category
212 out of 2993 in Construction and Repair category
Product or Service Quality
230 in category
175 in category
Customer service
192 in category
173 in category
Reliability
174 in category
160 in category

According to consumer ratings and reviews, LGI Homes ranks 58 points higher in the Construction and Repair category than Ryland Homes. People gave Ryland Homes 1.4 stars for Product or Service Quality criterion in Construction and Repair category and it is 377 points higher than the worst rated brand in this category. At the same time, LGI Homes was rated 1.9 stars for Product or Service Quality criterion in this category and it is 432 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that LGI Homes has a higher rating than Ryland Homes. Regarding Reliability criterion, consumers gave Ryland Homes 1.5 stars and it is 71% greater than other in category. LGI Homes however was rated 1.7 stars and it is 74% greater than other in category.

Ryland Homes and LGI Homes Rating Details

Product or Service Quality
1.4 (64 reviews)
1.9 (151 reviews)
Reviewer's quote

Having siding replaced today, when old siding removed underneath was unacceptable....areas that should have been wood were filled with fiber board...as you can see lots of rotted wood... this is just one of many disappointments since house was built...

Marianne R

...The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted me...

Arria
Customer service
1.5 (62 reviews)
1.7 (184 reviews)
Reviewer's quote

Have spoken to the company so many times had the same leak 4 times. Not to mention had another leak in the house that they had to repair 3 times. Their reps change constantly and all blame each other. Even spoke with the VP and he just blew it off. Told me he would get back to me by the end of the...

PissedConsumer1193826

Came across LGI due to their flyers. Before viewing a home, you must go through their entire process, which took an hour. This process included your prompted answers to their questions, a HARD CREDIT pull, and a tour of the neighborhood. I mentioned I was single and not interested in the family...

Tim C
Reliability
1.5 (51 reviews)
1.7 (147 reviews)
Reviewer's quote

All perfect services, no delays. The superintendent was outstanding that worked for Ryland. That is the key of excellence for any builder. Great constructed home built in 1988. Neighbors concur.

Jan W

I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were told that wouldn’t have the water issue any longer. We’ve had standing water in our back yard for 26 days. The landscaper came in and redirected the water from the side of the house...

PissedConsumer1705121

Ryland Homes and LGI Homes Pros and Cons

Pros
  • Floor plan
  • To sue the company
  • Office real estate person
  • Location
  • Nice homes
  • Price
Cons
  • Customer service and warranty
  • Customer service
  • Support and follow up inssues
  • Poor customer service
  • Poor service
  • Non caring attitudes

Ryland Homes and LGI Homes Most Positive Reviews

Top rated reviews
5

We had a wonderful experience with Ryland in The Woodlands TX. 3100 sq ft Rhapsody model. Everything we dreamed of and d...

5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

Ryland Homes and LGI Homes Most Critical Reviews

Lowest rated reviews
1

I have never worked so hard to spend just under 400K in my life. These guys are very careful to make sure you sign...

1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

Ryland Homes and LGI Homes Latest Reviews

Recent published reviews
1.4

The materials used are cheap from siding to doors, electrical outlets and switches. Breakers trip constantly.

Read all 216 reviews
1.5

A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he...

Read all 436 reviews

Ryland Homes and LGI Homes Products and Services

Most reviewed product and services
  • Ryland Homes House Construction (58 reviews)
  • Ryland Homes Customer Care (19 reviews)
  • Ryland Homes Home Buying (4 reviews)
  • Lgi Homes House Construction (75 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)