PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LGI Homes and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LGI Homes
Ryan Homes

LGI Homes and Ryan Homes Overview

Total reviews 454 320
Company responses 0 0
Issues resolved 4 2

LGI Homes and Ryan Homes Consumer Ratings

Rank
214 out of 1966 in Construction and Repair category
249 out of 1966 in Construction and Repair category
Customer service
173 in category
189 in category
Product or Service Quality
182 in category
245 in category
Reliability
168 in category
196 in category
Price Affordability
194 in category
211 in category

LGI Homes and Ryan Homes Rating Details

Customer service
1.7 (195 reviews)
1.6 (105 reviews)
Reviewer's quote

...They are quick to take your money, tell you what they think you want to hear and their customer service is awful. In a time in our history where we are dealing with something like COVID-19, they could have cared less. This experience has really soured me on home buying...

Read full review

...Customer service matters..

Read full review
Product or Service Quality
1.8 (162 reviews)
1.4 (100 reviews)
Reviewer's quote

...ded to send me on a bunny trail!!! The ARROGANCE AND IGNORANCE within the organization is unbelievable!! Finally, I go on their website to fill out a warranty service request and of course the form does not work!! Continual Error Messages!! I contact the Corporate telephone number and leave a message. I also contact an 800# I found ...

Read full review

I have attempted several times to contact customer service only to be on hold for 30+ minutes then told the warranty has expired so no one can help me. I am looking for some financial assistance with rectifying these matters and restoring my faith in Ryan Homes, so I do not have to take further...

Read full review
Reliability
1.6 (157 reviews)
1.3 (91 reviews)
Reviewer's quote

My husband and I signed a contract in July 2020, we were given brochures with a house look and a floor plan for 4 different options. Out of these four, we picked the look of the house is clearly in the shades of blue/till/white color. We signed the contract under the assumption that it would be...

Read full review

I need a callBack. My phone keeps going to voicemail if IDont answer. Please call meBack

Read full review
Price Affordability
2.4 (155 reviews)
2.3 (86 reviews)
Reviewer's quote

...Our top picks were LGI, Bloomfield, and Lennar based off price, structure, and communities. Visiting LGI in person was alot different than all the builders we visited previously that day, (Lennar, Bloomfield, DR Horton, and Gehan. ) I felt like I was buying a timeshare when visiting LGI...

Read full review

...At the same price we would have got a single family home with better qualitiy of life..

Read full review

LGI Homes and Ryan Homes Pros and Cons

Pros
  • Location
  • Price
  • Nice homes
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Poor customer service
  • Being tricked
  • Poor service
  • Customer service
  • Willingness to accept responsibility for actions
  • Lack of actions taken to correct issues after contruction

LGI Homes and Ryan Homes Most Positive Reviews

Top rated reviews
5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

Read full review
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

Read full review
5

Just brought the Huron in luckey ranch subdivision and from day one everything went smooth price of what I was gonna...

Read full review
5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot...

Read full review

LGI Homes and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

Read full review
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

Read full review
1

I went to view LGI homes at Semaphore Crossing in Rex, GA on 01/04/2015. I was already skeptical after reading a lot...

Read full review
1

First of all, Ryan Homes does not care about these reviews, which is really sad.

Ryan Homes will NOT allow you to hav...

Read full review

LGI Homes and Ryan Homes Latest Reviews

Recent published reviews
1.3

My husband and I signed a contract in July 2020, we were given brochures with a house look and a floor plan for 4...

Read full review
1.6

My review. Essentially they only care about new clients, not the people who have already purchased a home and our curren...

Read full review
1

We were told when we paid a $1000 certified check deposit that if things "didn't work out" that we would get our...

Read full review
1.8

Hello,
I am building a new home with Eayn homes, I have some issues with the sales person ( Jennifer Lacey) and I feel I...

Read full review

LGI Homes and Ryan Homes Products and Services

Most reviewed product and services
  • Lgi Homes House Construction (81 reviews)
  • Lgi Homes Customer Care (53 reviews)
  • Lgi Homes Home Buying (33 reviews)
  • Ryan Homes House Construction (105 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (12 reviews)