PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LGI Homes and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LGI Homes
Ryan Homes

LGI Homes and Ryan Homes Overview

Total reviews
436
300
Company responses
0
0
Issues resolved
4
2

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 436 reviews. It is 136 reviews more than Ryan Homes received since Mar 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with LGI Homes customer support team and Ryan Homes customer service.

LGI Homes and Ryan Homes Consumer Ratings

Rank
212 out of 2991 in Construction and Repair category
245 out of 2991 in Construction and Repair category
Customer service
173 in category
189 in category
Staff
177 in category
201 in category
Product or Service Quality
175 in category
233 in category

According to consumer ratings and reviews, LGI Homes ranks 33 points higher in the Construction and Repair category than Ryan Homes. People gave LGI Homes 1.7 stars for Customer service criterion in Construction and Repair category and it is 530 points higher than the worst rated brand in this category. At the same time, Ryan Homes was rated 1.6 stars for Customer service criterion in this category and it is 514 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that LGI Homes has a higher rating than Ryan Homes. Regarding Product or Service Quality criterion, consumers gave LGI Homes 1.9 stars and it is 75% greater than other in category. Ryan Homes however was rated 1.4 stars and it is 67% greater than other in category.

LGI Homes and Ryan Homes Rating Details

Customer service
1.7 (184 reviews)
1.6 (95 reviews)
Reviewer's quote

...The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted me...

Arria

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G
Staff
1.9 (152 reviews)
1.7 (67 reviews)
Reviewer's quote

The LGI management staff now knew the extent of a bad employee and will circle the wagons instead of standing by their product. So, in a classic diffusion of responsibility, I was directed to the new foreman Justin. Justin, called me, informed me he would have a team of people come out and look at...

Travis H

First the sales reps are dishonest! Avoid Kisha Green like the plague! There main goal is to sell you a home nothing more! The quality of the material Rayn uses is worst than low income properties (pictures to come). The HVAC, dry wall and grass has been a major problem and they flat out refuse to...

PissedConsumer1672707
Product or Service Quality
1.9 (151 reviews)
1.4 (93 reviews)
Reviewer's quote

I also offered their services to him if he was backed up with his changing landscaper teams, so he could address our concerns when he arrived. Note: One of our landscapers, Jose (has over 25 years of professional experience in landscaping). Derrick (our second hired landscaper whose father passed...

Tina

Literally the poorest construction of any builder around. The left holes in the walls, placed missed walls in the bathroom 2 weeks before final walk through. Put plaster over damaged doorways. Painted walls and didn't even take off the wall switches ( just painted over them)! I even found dead rats...

Aaron S

LGI Homes and Ryan Homes Pros and Cons

Pros
  • Location
  • Nice homes
  • Price
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Poor customer service
  • Poor service
  • Non caring attitudes
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction

LGI Homes and Ryan Homes Most Positive Reviews

Top rated reviews
5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

LGI Homes and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

LGI Homes and Ryan Homes Latest Reviews

Recent published reviews
1.5

A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he...

Read all 436 reviews

THEY DON'T PAY ATTENTION TO DETAILS WHEN BUILDING THERE HOMES. THEY ARE MORE WORRIED ABOUT HOW MANY HOUSES THEY CAN PUT...

Read all 300 reviews

LGI Homes and Ryan Homes Products and Services

Most reviewed product and services
  • Lgi Homes House Construction (75 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)