PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LGI Homes and Pulte Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LGI Homes

LGI Homes

1.9
Pulte Homes

Pulte Homes

Has verified representatives
1.6
LGI Homes
Pulte Homes

LGI Homes and Pulte Homes Overview

Total reviews
436
411
Company responses
0
1
Issues resolved
4
3

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 436 reviews. It is 25 reviews more than Pulte Homes received since Jul 27, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with LGI Homes customer support team and Pulte Homes customer service.

LGI Homes and Pulte Homes Consumer Ratings

Rank
211 out of 2993 in Construction and Repair category
268 out of 2993 in Construction and Repair category
Customer service
173 in category
207 in category
Staff
176 in category
217 in category
Product or Service Quality
174 in category
227 in category

According to consumer ratings and reviews, LGI Homes ranks 57 points higher in the Construction and Repair category than Pulte Homes. People gave LGI Homes 1.7 stars for Customer service criterion in Construction and Repair category and it is 531 points higher than the worst rated brand in this category. At the same time, Pulte Homes was rated 1.4 stars for Customer service criterion in this category and it is 497 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that LGI Homes has a higher rating than Pulte Homes. Regarding Product or Service Quality criterion, consumers gave LGI Homes 1.9 stars and it is 75% greater than other in category. Pulte Homes however was rated 1.4 stars and it is 68% greater than other in category.

LGI Homes and Pulte Homes Rating Details

Customer service
1.7 (184 reviews)
1.4 (147 reviews)
Reviewer's quote

...The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted me...

Arria

...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

Lakea
Staff
1.9 (152 reviews)
1.5 (121 reviews)
Reviewer's quote

The LGI management staff now knew the extent of a bad employee and will circle the wagons instead of standing by their product. So, in a classic diffusion of responsibility, I was directed to the new foreman Justin. Justin, called me, informed me he would have a team of people come out and look at...

Travis H

...The sales staff at Del Webb, too, never admitted to any of the problem areas I saw from the beginning. They misled me..

PissedConsumer895382
Product or Service Quality
1.9 (151 reviews)
1.4 (133 reviews)
Reviewer's quote

I also offered their services to him if he was backed up with his changing landscaper teams, so he could address our concerns when he arrived. Note: One of our landscapers, Jose (has over 25 years of professional experience in landscaping). Derrick (our second hired landscaper whose father passed...

Tina

...The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B. S. and when you do complain about something, they place the blame on the homeowner or something else...

Michael C

LGI Homes and Pulte Homes Pros and Cons

Pros
  • Location
  • Nice homes
  • Price
  • Floor plan
  • Sales staff
  • Lot
Cons
  • Poor customer service
  • Poor service
  • Non caring attitudes
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you

LGI Homes and Pulte Homes Most Positive Reviews

Top rated reviews
5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

5

I looking for contact of cleaneng interior and exterior

LGI Homes and Pulte Homes Most Critical Reviews

Lowest rated reviews
1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

LGI Homes and Pulte Homes Latest Reviews

Recent published reviews
1.5

A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he...

Read all 436 reviews
1

Never buy from Pulte. They tactically price the base price of the home and charge very high for upgrades boosting up the...

Read all 411 reviews

LGI Homes and Pulte Homes Products and Services

Most reviewed product and services
  • Lgi Homes House Construction (75 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)
  • Pulte Homes House Construction (161 reviews)
  • Pulte Homes Customer Care (32 reviews)
  • Pulte Homes House Repair (7 reviews)