PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LG Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LG Electronics
Whirlpool

LG Electronics and Whirlpool Overview

Total reviews 1695 2440
Company responses 0 0
Issues resolved 14 35

LG Electronics and Whirlpool Consumer Ratings

Rank
761 out of 2839 in Appliances and Electronics category
757 out of 2839 in Appliances and Electronics category
Customer service
608 in category
577 in category
Product or Service Quality
656 in category
683 in category
Value for money
678 in category
684 in category
Warranty
630 in category
588 in category

LG Electronics and Whirlpool Rating Details

Customer service
1.2
(640 reviews)
1.3
(883 reviews)
Reviewer's quote

Called multiple times to pre order a tv but was unable to convey this to two different customer service reps. They were also unable to understand me, as I them. I asked to speak with a supervisor over five times but never did speak to anyone...

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...Was transferred to customer service for an appointment. Customer service wanted model and serial number but didn't say how to provide them. Customer service put me on hold...

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Product or Service Quality
1.3
(627 reviews)
1.2
(892 reviews)
Reviewer's quote

This is regarding the service request number RNP240227****23 and the Reference No : GCP240311****46. This is regarding service request RNP240227****23 (Reference No : GCP240311****46) and today I got an email from LG customer care about this case but no resolution was provided to me. Instead, I was...

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...Finally called on warranty service. Told washer drum not round "from the factory". They are repairing the drum, but there is also cosmetic damage caused by it that they won't do anything about...

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Value for money
1.5
(567 reviews)
1.4
(744 reviews)
Reviewer's quote

...This is shocking, disgusting and appalling, I regret having bought an LG product thinking it would be value for money. Worst service I ever seen in my life, I'm a senior citizen, aged 65. Jebaraj is another completely useless representative of LG...

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In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely. Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet...

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Warranty
1.3
(551 reviews)
1.4
(768 reviews)
Reviewer's quote

Call for warranty and was talked to like an idiot. Product is junk and customer service is worse! So my advice is buy elsewhere..

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...Luckily I had purchased a warranty with Whirlpool, right? It was Covid. Nobody would visit. That's ok...

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LG Electronics and Whirlpool Pros and Cons

Pros
  • N o t h i n g
  • Nice looking
  • Product appearance
  • I will never buy whirlpool appliance
  • Design
  • No pros
Cons
  • Customer service
  • Repair issues handling
  • Customer service does not care and does not help
  • Customer service
  • Unhelpful customer service
  • Quality of appliances

LG Electronics and Whirlpool Most Positive Reviews

Top rated reviews
5

I would like to unlock my LG phone to use any provider because I have a chatter provider I bought this phone off of...

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5

Talked to someone who was very knowledgeable and answered my question. Told me where to buy a water filter. Was even...

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5

Spotify app not working properly.
Still unresolved.
Songs cut off up to nine seconds prematurely.
I can't be the only one.
A...

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5

I bought my dryer two years ago and it had no problem, but it has been a week since my dryer no longer wants to...

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LG Electronics and Whirlpool Most Critical Reviews

Lowest rated reviews
1

Cant get ahold of anyone at LG
Definitely my last purchase of any LG product
Sent me to a website for water filters
Cant sp...

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1

I purchased a refrigerator from BJ whole store online in Jan 16 2021 and had to Waite until mid March to get it deliver...

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1

I have to log in each time to NewsMax on one TV but not others or my...

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1

They shook us off again saying it was our extended warranty company that we had to deal with. Very upsetting

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LG Electronics and Whirlpool Latest Reviews

Recent published reviews
No votes

Just want to know what is wrong with LG company.
Bought LG washer on 2/26, credit card charged on 3/5, delivery date was...

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2.8

Have a stacked washer and dryer. Washer would not level right. Followed everything whirlpool suggested. Finally called...

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2.1

No response. All I needed was a tiny LED light for a fairly new appliance (less that 2 years old). Even if they would...

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1

Worst experience of my life trying to get help via the telephone. 1.5 hours on hold and finally gave up. Called Pissed f...

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