PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LG Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LG Electronics
Whirlpool

LG Electronics and Whirlpool Overview

Total reviews 1700 2450
Company responses 0 0
Issues resolved 14 35

LG Electronics and Whirlpool Consumer Ratings

Rank
764 out of 2899 in Appliances and Electronics category
760 out of 2899 in Appliances and Electronics category
Customer service
617 in category
587 in category
Product or Service Quality
666 in category
695 in category
Value for money
689 in category
696 in category
Warranty
641 in category
601 in category

LG Electronics and Whirlpool Rating Details

Customer service
1.2
(643 reviews)
1.3
(892 reviews)
Reviewer's quote

...February 1, 2024: Reported issues to Geek Squad customer service - knocking sound, dry clothes, incorrect time estimates. 3. February 8, 2024: First visit from Geek Squad technician Kyle, ordered parts...

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They have inadequate service technicians and zero customer service skills. I only had my refrigerator for only a month and can't get any help from Whirlpool to repair or replace. Buyers beware..

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Product or Service Quality
1.3
(630 reviews)
1.2
(901 reviews)
Reviewer's quote

This is regarding the service request number RNP240227****23 and the Reference No : GCP240311****46. This is regarding service request RNP240227****23 (Reference No : GCP240311****46) and today I got an email from LG customer care about this case but no resolution was provided to me. Instead, I was...

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...Our only option was to schedule a service that didn't fix anything..

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Value for money
1.5
(570 reviews)
1.4
(753 reviews)
Reviewer's quote

...This is shocking, disgusting and appalling, I regret having bought an LG product thinking it would be value for money. Worst service I ever seen in my life, I'm a senior citizen, aged 65. Jebaraj is another completely useless representative of LG...

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In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely. Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet...

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Warranty
1.3
(554 reviews)
1.4
(777 reviews)
Reviewer's quote

...The motor is still under warranty. I cannot get the technician to call me back so I don't know if they are planning on repairing it or not. I've called LG 3 times about it and they tell me to call back in 3 days...

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) Failed two months after purchase requiring 6 months to repair same issue, then the same issue came back two more times and now the refrigerator is out of warranty and Whirlpool doesn't want to own the defective refrigerator. 3. ) Failed at just over two years due to a faulty structure with the...

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LG Electronics and Whirlpool Pros and Cons

Pros
  • N o t h i n g
  • Nice looking
  • Product appearance
  • I will never buy whirlpool appliance
  • Design
  • No pros
Cons
  • Customer service
  • Repair issues handling
  • Customer service does not care and does not help
  • Customer service
  • Unhelpful customer service
  • Quality of appliances

LG Electronics and Whirlpool Most Positive Reviews

Top rated reviews
5

Sound stopped working. Tech quickly analyzed the problem and fixed it through the LG chat feature. Process was very...

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5

Talked to someone who was very knowledgeable and answered my question. Told me where to buy a water filter. Was even...

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5

I would like to unlock my LG phone to use any provider because I have a chatter provider I bought this phone off of...

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5

I bought my dryer two years ago and it had no problem, but it has been a week since my dryer no longer wants to...

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LG Electronics and Whirlpool Most Critical Reviews

Lowest rated reviews
1

The worst tv ever , I will not buy any LG products any more never.

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1

Wow! I can't believe a filthy rich company like Whirlpool ($20 billion in sales last year) where the new CEO Marc...

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1

BAD service, Poor communication, Lack of support all for the heavy price they have for their products. I had my...

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1

Whirlpool Cabrio washer is a piece of ***, only had for a year and it's broke, does anyone know of a class action law...

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LG Electronics and Whirlpool Latest Reviews

Recent published reviews
3

I called LG over 2 weeks ago for washer repair. The motor is still under warranty. I cannot get the technician to call...

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1

They have inadequate service technicians and zero customer service skills. I only had my refrigerator for only a month...

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1

1.April 29, 2023: Purchased LG WT7505CW 5.3CF TL Washer from Best Buy with extended warranty.
2.February 1, 2024: Reporte...

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2

We purchased the refrigerator and less than a month later it stops cooling. I called American Freight hoping that since...

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