PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lg Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lg Electronics
Whirlpool

Lg Electronics and Whirlpool Overview

Total reviews 1203 1483
Company responses 0 0
Issues resolved 7 15

Lg Electronics and Whirlpool Consumer Ratings

Rank
447 out of 1838 in Appliances and Electronics category
440 out of 1838 in Appliances and Electronics category
Product or Service Quality
342 in category
340 in category
Customer service
314 in category
246 in category
Warranty
302 in category
263 in category
Value for money
345 in category
339 in category

Lg Electronics and Whirlpool Rating Details

Product or Service Quality
1.2 (384 reviews)
1.2 (438 reviews)
Reviewer's quote

...I contacted customer service and spoke with a manager who stated she couldn't do anything to escalate the matter and was constrained to only put a new request in the computer. She further stipulated that she couldn't even call anyone. Quite pathetic!!..

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...When I contacted customer care to set up a service call, I'm placed on hold without any service representative picking up my call for hours...

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Customer service
1.2 (378 reviews)
1.3 (411 reviews)
Reviewer's quote

...All google reviews state poor customer service. Buyer beware!!..

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Called customer service over 10 times and have had 7 technicians try to fix my fridge. The last time I called Whirlpool and after waiting for an hour to speak with someone (typical wait times are an hour to 1. 5 hours) they told me there was nothing they could do and told me to contact Lowe's where...

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Warranty
1.2 (334 reviews)
1.4 (369 reviews)
Reviewer's quote

...i guess their warranty means nothing..

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...Under warranty with Best Buy. Three strikes I get new. Didnt realize I had three yr warranty with Whilrpool(been buying yearly warranty because of defect)...

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Value for money
1.4 (324 reviews)
1.4 (344 reviews)
Reviewer's quote

...Where we purchased our set suggested that we not spend the money on another new part but just purchase a new washer and they don't even carry LG anymore because of the POOR LG customer service and bad products!!!!!!!!!!!!!!!..

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...Tried repeatedly to get whirlpool to give me back my money. They put me on hold for an hour then transfer me to someone else, who cant help and I just keep going in circles. Been on hold about three hours so far today...

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Lg Electronics and Whirlpool Pros and Cons

Pros
  • N o t h i n g
  • Product appearance
  • Style
  • I will never buy whirlpool appliance
  • Never will buy whirlpool again
  • Design
Cons
  • Customer service
  • Repair issues handling
  • Lack of customer service
  • Unhelpful customer service
  • Customer service
  • Quality of appliances

Lg Electronics and Whirlpool Most Positive Reviews

Top rated reviews
5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Our freezer failed without any indication of a problem. I tele the repair # 800-243-****, got a Korean Call Center. Ther...

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Lg Electronics and Whirlpool Most Critical Reviews

Lowest rated reviews
1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Lg Electronics and Whirlpool Latest Reviews

Recent published reviews
1

My refrigerator has been out for a month. It takes them a week to get anyone to show up and another week for them to fol...

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2.5

I purchased a brand new, non-floor model oven. It only worked once and is under extended warranty. When I contacted cust...

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1

Say they will! Get a tech to call me to make an appointment but never happened

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No votes

I need help for a broken refrigerator

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Lg Electronics and Whirlpool Products and Services

Most reviewed product and services
  • Lg Electronics Refrigerator (178 reviews)
  • Lg Electronics Tv (168 reviews)
  • Lg Electronics Washing Machine (88 reviews)
  • Whirlpool Washing Machine (327 reviews)
  • Whirlpool Refrigerator (306 reviews)
  • Whirlpool Dishwasher (80 reviews)