PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sony and Lg Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sony
Lg Electronics

Sony and Lg Electronics Overview

Total reviews
455
1104
Company responses
0
0
Issues resolved
1
6

Lg Electronics was first mentioned on PissedConsumer on Sep 17, 2007 and since then this brand received 1104 reviews. It is 649 reviews more than Sony received since Nov 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lg Electronics customer support team than with Sony customer service.

Sony and Lg Electronics Consumer Ratings

Rank
197 out of 2621 in Appliances and Electronics category
378 out of 2621 in Appliances and Electronics category
Customer service
227 in category
302 in category
Product or Service Quality
185 in category
313 in category
Website
206 in category
328 in category

According to consumer ratings and reviews, Sony ranks 181 points higher in the Appliances and Electronics category than Lg Electronics. People gave Sony 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 429 points higher than the worst rated brand in this category. At the same time, Lg Electronics was rated 1.1 stars for Customer service criterion in this category and it is 354 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sony has a higher rating than Lg Electronics. Regarding Website criterion, consumers gave Sony 2.2 stars and it is 69% greater than other in category. Lg Electronics however was rated 1.8 stars and it is 50% worse than other in category.

Sony and Lg Electronics Rating Details

Customer service
1.3 (75 reviews)
1.1 (318 reviews)
Reviewer's quote

...Sony products are crap and their customer service is worse. Beware!..

PissedConsumer1614254

...I called LG's customer service line and spoke to DAVID. I was only able to give him the ID number off the label. At this point I was less than happy that the phone was freezing up after only 13 months...

John S
Product or Service Quality
1.7 (67 reviews)
1.2 (321 reviews)
Reviewer's quote

...I never had any products in my cart to purchase. I didnt purchase this product by accident. I want to make clear I was not logged on to psn network during time of purchase...

Cher

Phone numbers listed online are either not in service or don't connect anywhere. There is NO number where you can actually SPEAK to someone to discuss your issues and experience and if you do talk to someone they cannot give you their number so you can reach them. I could not even try to guess at...

Teresa O
Website
2.2 (66 reviews)
1.8 (257 reviews)
Reviewer's quote

According to the Competition and Consumer Protection Commission’s website www. consumerhelp. ie, goods purchased from a shop or retailer should be: • Of acceptable quality • As described • Fit for its purpose • Corresponding to sample Under consumer law , my contract is with the seller of the goods...

Brownie

...They sent me the website to show me a recall for that model and part. Called LG customer service and all they have done is give me the run around, asking for a bunch of info they already had. All in all they told me their was no recall and I had to pay for part...

hilda w

Sony and Lg Electronics Pros and Cons

Pros
  • I would never suggest sony to anyone
  • Tv for the brief time it worked
  • Ps4
  • N o t h i n g
  • Washer
  • Product
Cons
  • Customer service
  • Customer care
  • Product or customer service
  • Customer service
  • Repair issues handling
  • Lack of customer service

Sony and Lg Electronics Most Positive Reviews

Top rated reviews
5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

Sony and Lg Electronics Most Critical Reviews

Lowest rated reviews
1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

Sony and Lg Electronics Latest Reviews

Recent published reviews

I forgot my password I need help

Read all 455 reviews
1

My WT5070CW washing machine bleach dispense has rusted. After a few months the issue started, it's so bad now that I nee...

Read all 1104 reviews

Sony and Lg Electronics Products and Services

Most reviewed product and services
  • Sony Tv (96 reviews)
  • Sony Repair (64 reviews)
  • Sony Customer Care (19 reviews)
  • Lg Electronics Refrigerator (161 reviews)
  • Lg Electronics Tv (161 reviews)
  • Lg Electronics Washing Machine (83 reviews)