PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Lg Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Lg Electronics

Samsung Electronics and Lg Electronics Overview

Total reviews
821
1098
Company responses
0
0
Issues resolved
9
6

Lg Electronics was first mentioned on PissedConsumer on Sep 17, 2007 and since then this brand received 1098 reviews. It is 277 reviews more than Samsung Electronics received since Dec 1, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Samsung Electronics customer support team and Lg Electronics customer service.

Samsung Electronics and Lg Electronics Consumer Ratings

Rank
273 out of 2896 in Appliances and Electronics category
373 out of 2896 in Appliances and Electronics category
Product or Service Quality
252 in category
305 in category
Customer service
245 in category
290 in category
Price Affordability
290 in category
349 in category

According to consumer ratings and reviews, Samsung Electronics ranks 100 points higher in the Appliances and Electronics category than Lg Electronics. People gave Samsung Electronics 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 315 points higher than the worst rated brand in this category. At the same time, Lg Electronics was rated 1.2 stars for Product or Service Quality criterion in this category and it is 262 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Samsung Electronics has a higher rating than Lg Electronics. Regarding Price Affordability criterion, consumers gave Samsung Electronics 2.2 stars and it is 51% worse than other in category. Lg Electronics however was rated 2 stars and it is 61% worse than other in category.

Samsung Electronics and Lg Electronics Rating Details

Product or Service Quality
1.4 (167 reviews)
1.2 (316 reviews)
Reviewer's quote

...com during its product launching last April 25th. May 2019, my problems started. Samsung replaced the tablet but I discovered that the tablet replaced was a 64 GB and not the 128 GB I paid for...

Ashante

I purchased an LG Television and had to repeatedly requested repair and now replacement be made to deal with the defective product. They required a repairman to come out twice and after he replaced the last component possible it still did not fix the set. I contacted LG support where they placed a...

Ashby
Customer service
1.3 (162 reviews)
1.1 (314 reviews)
Reviewer's quote

...Samsung blames repair service- repair service blames Samsung. Have to wait an additional 2-3 business days again and again be rescheduled for service. My time off of work and inconvenience is of no concern for Samsung...

Anne d

...When I called customer service the call is sent to India to someone I had trouble communicating with. They pay for the part but, not the service call. The refrigerator shelves had white shelf decal that is now peeling off...

PissedConsumer1721460
Price Affordability
2.2 (140 reviews)
2 (236 reviews)
Reviewer's quote

I own a Samsung model no 422 washer. It's 6 years old and cost $600.00. About 4 months ago when I went to put the clothes in the dryer the PF code was flashing , I looked the code up and the PF code itmeans the load isout of balance, i pause the machine redistributed the clothes as i did when...

PissedConsumer1636567

...Home Depot graciously refunded our full purchase price..

PissedConsumer1460226

Samsung Electronics and Lg Electronics Pros and Cons

Pros
  • Tv when it worked
  • Overall product design and ease of use
  • Features
  • N o t h i n g
  • Washer
  • Product
Cons
  • Customer service
  • Poor quality poor customer service
  • Way they do business
  • Customer service
  • Repair issues handling
  • Lack of customer service

Samsung Electronics and Lg Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

Samsung Electronics and Lg Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

Samsung Electronics and Lg Electronics Latest Reviews

Recent published reviews
1.7

Purchased a Samsung S5e tablet on line at samsung.com during its product launching last April 25th.May 2019, my problems...

Read all 821 reviews
1.4

I purchased an LG Television and had to repeatedly requested repair and now replacement be made to deal with the...

Read all 1098 reviews

Samsung Electronics and Lg Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (257 reviews)
  • Samsung Electronics Refrigerator (97 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Lg Electronics Tv (162 reviews)
  • Lg Electronics Refrigerator (160 reviews)
  • Lg Electronics Washing Machine (83 reviews)