PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Lg Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Lg Electronics

Samsung Electronics and Lg Electronics Overview

Total reviews
847
1143
Company responses
0
0
Issues resolved
10
7

Samsung Electronics and Lg Electronics Consumer Ratings

Rank
310 out of 1795 in Appliances and Electronics category
414 out of 1795 in Appliances and Electronics category
Product or Service Quality
294 in category
338 in category
Customer service
279 in category
321 in category
Price Affordability
329 in category
384 in category
Website
240 in category
344 in category

Samsung Electronics and Lg Electronics Rating Details

Product or Service Quality
1.4 (181 reviews)
1.2 (343 reviews)
Reviewer's quote

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month..

Read full review

...I was told that I would need to have a technician come for a service call in order to inspect the interior and then make any repairs at my expense. I waited for her to send me a text with the nearest repair contact. After 45 minutes, I still hadnt received the text, so I terminated the call...

Read full review
Customer service
1.3 (178 reviews)
1.2 (337 reviews)
Reviewer's quote

I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

Read full review

...The company has very poor customer service and hangs up on you. They won't help! Run far, far away from this company!..

Read full review
Price Affordability
2.2 (153 reviews)
2 (259 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

Read full review

...Home Depot graciously refunded our full purchase price..

Read full review
Website
2 (151 reviews)
1.8 (275 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

Read full review

...They sent me the website to show me a recall for that model and part. Called LG customer service and all they have done is give me the run around, asking for a bunch of info they already had. All in all they told me their was no recall and I had to pay for part...

Read full review

Samsung Electronics and Lg Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Design and size
  • Design
  • N o t h i n g
  • Product appearance
  • Washer
Cons
  • Customer service
  • Poor quality poor customer service
  • Way they do business
  • Customer service
  • Repair issues handling
  • Lack of customer service

Samsung Electronics and Lg Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

Read full review
5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

Read full review
5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

Read full review
4.5

I am like most others who purchased the bundle of appliances from LG. I am still waiting on the REBATE. They make us j...

Read full review

Samsung Electronics and Lg Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

Read full review
1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

Read full review
1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

Read full review
1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

Read full review

Samsung Electronics and Lg Electronics Latest Reviews

Recent published reviews
1.8

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month

Read full review
1

I purchased a new LG refrigerator on 7/14/2018. I also purchased a 5 year warranty at that time. My refrigerator...

Read full review
1

I own a rather expensive Samsung refrigerator. It's about 4 years old and has a defect that cannot be repaired. I had 3...

Read full review
1

TV began shutting off on its own. LG's response? Send us the TV at your expense and we'll look at it.Others who have...

Read full review

Samsung Electronics and Lg Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (262 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Lg Electronics Refrigerator (166 reviews)
  • Lg Electronics Tv (163 reviews)
  • Lg Electronics Washing Machine (85 reviews)