PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Lg Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Lg Electronics

Samsung Electronics and Lg Electronics Overview

Total reviews 878 1224
Company responses 0 0
Issues resolved 10 7

Samsung Electronics and Lg Electronics Consumer Ratings

Rank
395 out of 1851 in Appliances and Electronics category
449 out of 1851 in Appliances and Electronics category
Customer service
311 in category
No votes
Product or Service Quality
331 in category
No votes
Price Affordability
364 in category
No votes
Website
312 in category
No votes

Samsung Electronics and Lg Electronics Rating Details

Customer service
1.3 (201 reviews)
No votes
Reviewer's quote

...I called Samsung customer service. My call was answered in the Philippines. I asked to be transferred to the US...

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...They no longer make a good appliance and their customer service is deplorable. And to top it all off..

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Product or Service Quality
1.4 (197 reviews)
No votes
Reviewer's quote

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned this third party to come fix my ice machine. They called to give me the date 9/2 so i took the day off because no time can be given until the day of...

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now, my refrigerator is broken for the last 6 weeks !!!! still waiting for help to replace it since after 3 service calls no one can fix it. it's a beautiful stainless large 30 cu french door ( 4- dr with water and ice maker) lg piece of garbage. just found out there's a class action law suit...

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Price Affordability
2.1 (171 reviews)
No votes
Reviewer's quote

...I would not have purchased these expensive ear buds at full price without the credit. Please tell me why this happened and how I will receive my credit on this current purchase. Thank You..

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...Home Depot graciously refunded our full purchase price..

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Website
2 (169 reviews)
No votes
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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...I ordered as a new customer within days of purchasing the refrigerator a new warranty directly from LG online at their website. I received an email with an order number confirming my purchase. I never received any paperwork by mail or email...

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Samsung Electronics and Lg Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • N o t h i n g
  • Product appearance
  • Style
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Customer service
  • Repair issues handling
  • Lack of customer service

Samsung Electronics and Lg Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

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5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

Our freezer failed without any indication of a problem. I tele the repair # 800-243-****, got a Korean Call Center. Ther...

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Samsung Electronics and Lg Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

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Samsung Electronics and Lg Electronics Latest Reviews

Recent published reviews
1.4

Liers and thiefs !!!!
I got 82" tv a year ago after 2 month the tv stop work and samsong told me its not repairable, so 2...

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2.4

I bought LG S/S glass top stove &;;;;;;;;;;;;;;;; S/S refrigerator only 5.5 years ago. One stove elements stop...

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No votes

Galaxy note 20 ultra dual SIM screen just faded away suddenly

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1

Cheap plastic defective leg broke on the TV caused it to too low and shatter. If a child had been in from of the TV it...

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Samsung Electronics and Lg Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (272 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Lg Electronics Refrigerator (179 reviews)
  • Lg Electronics Tv (169 reviews)
  • Lg Electronics Washing Machine (88 reviews)