PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and LG Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
LG Electronics

Samsung Electronics and LG Electronics Overview

Total reviews 1671 1694
Company responses 0 0
Issues resolved 19 14

Samsung Electronics and LG Electronics Consumer Ratings

Rank
480 out of 2839 in Appliances and Electronics category
760 out of 2839 in Appliances and Electronics category
Customer service
412 in category
608 in category
Product or Service Quality
444 in category
656 in category
Price Affordability
568 in category
704 in category
Value for money
513 in category
678 in category

Samsung Electronics and LG Electronics Rating Details

Customer service
1.6
(572 reviews)
1.2
(640 reviews)
Reviewer's quote

Customer Service was great I got help on a Sunday. This is rare to get help on the weekendsnow I wont have to throw my food away..

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Called multiple times to pre order a tv but was unable to convey this to two different customer service reps. They were also unable to understand me, as I them. I asked to speak with a supervisor over five times but never did speak to anyone...

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Product or Service Quality
1.7
(530 reviews)
1.3
(627 reviews)
Reviewer's quote

Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

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This is regarding the service request number RNP240227****23 and the Reference No : GCP240311****46. This is regarding service request RNP240227****23 (Reference No : GCP240311****46) and today I got an email from LG customer care about this case but no resolution was provided to me. Instead, I was...

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Price Affordability
2.2
(487 reviews)
2
(512 reviews)
Reviewer's quote

...basic phone with a high price tag. Samsung...

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...Cost more than half the price of the dishwasher to get the repair done. I will never buy an LG appliance again - poor warranty and poor customer service experience..

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Value for money
1.9
(470 reviews)
1.5
(567 reviews)
Reviewer's quote

...It's strange that a repute Company of Samsung have such unprofessional and useless staff and all they care is money. We are very much disappointed, perturbed and dissatisfied with the services, products and workmanship of Samsung. RK, 650-872-****..

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...This is shocking, disgusting and appalling, I regret having bought an LG product thinking it would be value for money. Worst service I ever seen in my life, I'm a senior citizen, aged 65. Jebaraj is another completely useless representative of LG...

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Samsung Electronics and LG Electronics Pros and Cons

Pros
  • Always have loved all samsung products
  • Good products
  • Quality of tv
  • N o t h i n g
  • Nice looking
  • Product appearance
Cons
  • Customer service
  • Poor customer service
  • Horrible customer service
  • Customer service
  • Repair issues handling
  • Customer service does not care and does not help

Samsung Electronics and LG Electronics Most Positive Reviews

Top rated reviews
5

Customer Service was great I got help on a Sunday.This is rare to get help on the weekendsnow I wont have to throw my...

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5

I would like to unlock my LG phone to use any provider because I have a chatter provider I bought this phone off of...

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5

Tenía 2 meses que decía en la pantalla error. Lo había desenchufado y hace 2 semanas lo volví a enchufar y decía f5. Lo...

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5

Spotify app not working properly.
Still unresolved.
Songs cut off up to nine seconds prematurely.
I can't be the only one.
A...

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Samsung Electronics and LG Electronics Most Critical Reviews

Lowest rated reviews
1

purchased washer in 2/13 and it has never worked properly. Clothes came out of final cycle still dripping wet and no...

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1

my over the range lg microwave has caught on fire twice for no apparent reason. lg was contacted in april and they sent...

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1

Customer service is a joke and non-existent and their website will give you a different price every time you visit for...

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1

Linear compressor has gone out twice in 3 1/2 years. Have been without fridge now for 4 weeks. This refrigerator was...

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Samsung Electronics and LG Electronics Latest Reviews

Recent published reviews
No votes

Compre mis artículos en una tienda BrandsMart y me dijeron que san sing tenía un rebate de 100 dólares por artículo si...

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No votes

Just want to know what is wrong with LG company.
Bought LG washer on 2/26, credit card charged on 3/5, delivery date was...

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No votes

You said it back to factory settings and it's sold everything all my passwords I can't get into nothing and I'm pretty...

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2.1

No response. All I needed was a tiny LED light for a fairly new appliance (less that 2 years old). Even if they would...

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