PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Lg Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Lg Electronics

Samsung Electronics and Lg Electronics Overview

Total reviews 868 1187
Company responses 0 0
Issues resolved 10 7

Samsung Electronics and Lg Electronics Consumer Ratings

Rank
376 out of 1809 in Appliances and Electronics category
431 out of 1809 in Appliances and Electronics category
Customer service
309 in category
332 in category
Product or Service Quality
319 in category
362 in category
Price Affordability
348 in category
402 in category
Website
302 in category
360 in category

Samsung Electronics and Lg Electronics Rating Details

Customer service
1.2 (196 reviews)
1.2 (368 reviews)
Reviewer's quote

...Never again will I buy a samsung appliance, purely because of their appalling customer service..

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Nothing customer service is horrible and legal team are horrible they offer no compensation..

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Product or Service Quality
1.4 (193 reviews)
1.2 (374 reviews)
Reviewer's quote

...I will never buy another Samsung product. I hope noone else has this issue. Ill def advocate to seek another brand anytime and every time...

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...We contacted LG and they set us up with a service co that didn't show for the appt. The next day LG called with another appt with another company. That co called and cancelled...

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Price Affordability
2.1 (167 reviews)
2 (283 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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...Home Depot graciously refunded our full purchase price..

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Website
2 (162 reviews)
1.8 (299 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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...I ordered as a new customer within days of purchasing the refrigerator a new warranty directly from LG online at their website. I received an email with an order number confirming my purchase. I never received any paperwork by mail or email...

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Samsung Electronics and Lg Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • N o t h i n g
  • Product appearance
  • Style
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Customer service
  • Repair issues handling
  • Lack of customer service

Samsung Electronics and Lg Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

Our freezer failed without any indication of a problem. I tele the repair # 800-243-0000, got a Korean Call Center. Ther...

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Samsung Electronics and Lg Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

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Samsung Electronics and Lg Electronics Latest Reviews

Recent published reviews
1

I am very pissed off because I only had my 75-inch TV 2 to 3 weeks and when we place it on the wall and plug it up it...

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1.4

I happen to own an LG refrigerator. It's become the appliance from 'NEVER buy one' land. We purchased it December 2018...

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1

Not connecting In the last two days my Samsung smart TV has not been able to connect to my YouTube account my email is...

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1

Nothing customer service is horrible and legal team are horrible they offer no compensation

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Samsung Electronics and Lg Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (268 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Lg Electronics Refrigerator (177 reviews)
  • Lg Electronics Tv (166 reviews)
  • Lg Electronics Washing Machine (88 reviews)