PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lg Electronics and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lg Electronics
Samsung Electronics

Lg Electronics and Samsung Electronics Overview

Total reviews 1237 896
Company responses 0 0
Issues resolved 7 10

Lg Electronics and Samsung Electronics Consumer Ratings

Rank
505 out of 1772 in Appliances and Electronics category
409 out of 1772 in Appliances and Electronics category
Product or Service Quality
378 in category
326 in category
Customer service
346 in category
307 in category
Warranty
337 in category
320 in category
Value for money
382 in category
372 in category

Lg Electronics and Samsung Electronics Rating Details

Product or Service Quality
1.2 (400 reviews)
1.4 (205 reviews)
Reviewer's quote

...No Service..

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The customer service rep explained that once the TV was examined and they determined the damage was due to shipping we would receive a refund to our card within 3 business days. They also stated that they would price match a replacement television once the credit was issued if we called them back...

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Customer service
1.2 (398 reviews)
1.3 (206 reviews)
Reviewer's quote

Customer service representatives have also attempted to contact the service technician with no luck. Apparently, my case is now considered escalated and the way that they said they would fix it was to have a technician look at the refrigerator again on December 23, 2020. It is now December 28,...

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...I called Samsung customer service. My call was answered in the Philippines. I asked to be transferred to the US...

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Warranty
1.2 (348 reviews)
1.3 (163 reviews)
Reviewer's quote

...I was told the repair is at my cost since warranty on the whole stove is only for a year. So I paid 900. 00 for a stove that I have only used two years and now I can only cook on the cooktop...

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...) Called warranty department to complain, he admitted over the phone that my internal crack was probably caused by a power surge but still won't cover because I should have had t. v. plugged into a surge protector, which I did! I am getting no relief, t...

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Value for money
1.4 (342 reviews)
1.5 (165 reviews)
Reviewer's quote

...This is shocking, disgusting and appalling, I regret having bought an LG product thinking it would be value for money. Worst service I ever seen in my life, I'm a senior citizen, aged 65. Jebaraj is another completely useless representative of LG...

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I told him to come to get it I wanted my money back or a new washer he hung up on me. Five years later during a spin, the tub dragged on the floor and the motor burned. The top loader I have now has ruined new clothes everything is always dirty it gets moldy every other wash load my clothes have an...

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Lg Electronics and Samsung Electronics Pros and Cons

Pros
  • N o t h i n g
  • Product appearance
  • Style
  • Overall product design and ease of use
  • Design
  • Tv when it worked
Cons
  • Customer service
  • Repair issues handling
  • Repair service
  • Customer service
  • Poor quality poor customer service
  • Poor quality

Lg Electronics and Samsung Electronics Most Positive Reviews

Top rated reviews
5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

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5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

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5

Our freezer failed without any indication of a problem. I tele the repair # 800-243-****, got a Korean Call Center. Ther...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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Lg Electronics and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

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1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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Lg Electronics and Samsung Electronics Latest Reviews

Recent published reviews
No votes

I will never buy an LG product again. Their customer service is horrible 8 weeks without my dishwasher.

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1

Just purchased a phone got the phone yesterday went don't 146.00 and called service got told they want change the price...

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1

Been on the phone for hours, waited for months to get a replacement rack for my NEW dishwasher. NO GO!!! Life is not...

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3

On November 30, 2020 we ordered a Samsung QLED 55" Q80T Flat panel television. It arrived with a big hole in the box, an...

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Lg Electronics and Samsung Electronics Products and Services

Most reviewed product and services
  • Lg Electronics Refrigerator (180 reviews)
  • Lg Electronics Tv (169 reviews)
  • Lg Electronics Washing Machine (89 reviews)
  • Samsung Electronics Tv (273 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)