PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lg Electronics and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lg Electronics
Samsung Electronics

Lg Electronics and Samsung Electronics Overview

Total reviews 1188 870
Company responses 0 0
Issues resolved 7 10

Lg Electronics and Samsung Electronics Consumer Ratings

Rank
432 out of 1809 in Appliances and Electronics category
375 out of 1809 in Appliances and Electronics category
Product or Service Quality
361 in category
318 in category
Customer service
331 in category
308 in category
Warranty
320 in category
308 in category
Value for money
364 in category
362 in category

Lg Electronics and Samsung Electronics Rating Details

Product or Service Quality
1.2 (375 reviews)
1.4 (194 reviews)
Reviewer's quote

...We contacted LG and they set us up with a service co that didn't show for the appt. The next day LG called with another appt with another company. That co called and cancelled...

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I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned this third party to come fix my ice machine. They called to give me the date 9/2 so i took the day off because no time can be given until the day of...

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Customer service
1.2 (369 reviews)
1.2 (197 reviews)
Reviewer's quote

Nothing customer service is horrible and legal team are horrible they offer no compensation..

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...Never again will I buy a samsung appliance, purely because of their appalling customer service..

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Warranty
1.2 (324 reviews)
1.3 (154 reviews)
Reviewer's quote

...he saw me open all the back door and test the relay of compressor he pissed off and he call LG to report I test the relay by myself then your LG avoid the warranty. This guy from Goodman Service do not touch or diagnosis to me refrigerator. He know the LG still pay him so he did not do anything just give some reason then...

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...00 to fixed which the warranty expires on October...

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Value for money
1.4 (313 reviews)
1.4 (154 reviews)
Reviewer's quote

...They do not value their customers that is definitely clear!..

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I told him to come to get it I wanted my money back or a new washer he hung up on me. Five years later during a spin, the tub dragged on the floor and the motor burned. The top loader I have now has ruined new clothes everything is always dirty it gets moldy every other wash load my clothes have an...

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Lg Electronics and Samsung Electronics Pros and Cons

Pros
  • N o t h i n g
  • Product appearance
  • Style
  • Overall product design and ease of use
  • Design
  • Tv when it worked
Cons
  • Customer service
  • Repair issues handling
  • Lack of customer service
  • Customer service
  • Poor quality poor customer service
  • Poor quality

Lg Electronics and Samsung Electronics Most Positive Reviews

Top rated reviews
5

Who that it may concern I have a LG Stylo 4 from MetroPCS and if you can send me the information through my email about...

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5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

Our freezer failed without any indication of a problem. I tele the repair # 800-243-0000, got a Korean Call Center. Ther...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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Lg Electronics and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive...

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1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

Purchased a new appliance suite from LG. The double oven range does not heat consistently. Yes brand new pans and pots...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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Lg Electronics and Samsung Electronics Latest Reviews

Recent published reviews
1

Don't really know what happened all I know is my phone was locked down I had to get a passcode to unlock my SIM card...

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1

I bought a Samsung Galaxy 10 note plus on October 2019 from T-Mobile
When I ordered it , the T-Mobile customer representa...

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1.4

I happen to own an LG refrigerator. It's become the appliance from 'NEVER buy one' land. We purchased it December 2018...

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1

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned...

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Lg Electronics and Samsung Electronics Products and Services

Most reviewed product and services
  • Lg Electronics Refrigerator (177 reviews)
  • Lg Electronics Tv (166 reviews)
  • Lg Electronics Washing Machine (88 reviews)
  • Samsung Electronics Tv (268 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)