LexisNexis vs Net Detective

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LexisNexis

Professional Services
  • 0 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Absolutely nothing 1
  • Friendly call center 1

Customers don't like

  • This company is a joke6
  • False representations4
  • No person to actually talk to4
  • Messed up credit to a national lender3
  • Wrong info3

Products by LexisNexis

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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 3
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge10
  • Subscription cancelled without my knowledge or authorization10
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3

Products by Net Detective

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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