Levin Furniture vs Mattress Firm

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Levin Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $59.8K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Salesperson 4
  • Store selection 2
  • With my initial purchase i was pleased 2
  • Sales and delivery staff very good 1
  • What i have purchased 1

Customers don't like

  • And am very disappointed7
  • Managment of defect claim7
  • Poor quality6
  • Management4
  • Fact that i was told there was nothing they can do3

Products by Levin Furniture

No items

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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 502 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off8
  • Communication7
  • Mattress7

Products by Mattress Firm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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