PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Offerup and Letgo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Offerup
1.9
Letgo
1.9
Offerup
Letgo

Offerup and Letgo Overview

Total reviews 6611 2653
Company responses 0 0
Issues resolved 26 11

Offerup and Letgo Consumer Ratings

Rank
80 out of 334 in Auctions and Marketplaces category
83 out of 334 in Auctions and Marketplaces category
Customer service
80 in category
62 in category
Website
83 in category
94 in category
Product or Service Quality
57 in category
59 in category
Exchange, Refund and Cancellation Policy
46 in category
41 in category

Offerup and Letgo Rating Details

Customer service
1.4 (2067 reviews)
1.5 (825 reviews)
Reviewer's quote

I'm trying to cancel free 3 day trial there are no way I can cancel right now not on app not online not on google store ?? Tried to call somehow I found a number but automated voice will just hang up I can not reach any customer service or anything is this scheme?????????..

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...I appreciate pissed consumer responding to my email and don't understand why the customer service dept. at Let go couldn't be bothered to do so. Thank you..

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Website
2 (1920 reviews)
2 (823 reviews)
Reviewer's quote

...I cannot sell items on your website offer up..

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...Got a recorded message, could not talk to live person, they give you a website to send message..

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Product or Service Quality
1.9 (1726 reviews)
1.9 (677 reviews)
Reviewer's quote

...fix it at least refund my money and help some how get on to turn my debit card off refused everyone is having hard time right now I am the only one paying for service in didn't want to help i said I asked for the phone number he refused and I told him hey can you just let talk to the manager I am trying to get my debit card from being again and a refund until we figure what to do he refused and then I was never rude with them im trying to fix my account so some one else and he both started to email at the Top they put pissed off customer even though I disrespectful with them and they thought was funny and it is sad like worse customer service every and then they kept emailing over and over it was saying ...

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...I would not recommend this service..

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Exchange, Refund and Cancellation Policy
1.7 (1694 reviews)
1.8 (627 reviews)
Reviewer's quote

so email them and I told him I have tried all stuff can you call me because I can't log on of i can't figure out the problem I might get a refund and ya'll. Might have to go in there for me and deactivate it until I can figure out what the problem is he reused to give number and i am contact u...

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I ordered a barbecue grill from Aaron see Shepherd I ordered it November 17 the receipt number is 127787****03287 I would like to know where my order is or I would like a refund..

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Offerup and Letgo Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Free listings
  • Easy to use
  • Free service
  • Big numbers of people are using letgo and its easy to sell stuff
Cons
  • Customer service
  • No customer service
  • No response
  • Poor customer service
  • No customer service
  • Rats in your system scammers frauds

Offerup and Letgo Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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5

Please call me I really need to talk to you 479. 231-****

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Offerup and Letgo Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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1

I thought i wasnt tobad at first but then it turned to ***. Also lots of scamers

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Offerup and Letgo Latest Reviews

Recent published reviews
No votes

Por que offer pide ingresar la lincencia y q ago sino tengo y no me permite enviar textos alos compradores

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No votes

Cant logg inn at kmpvi@***.com

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1

I can't login to my account and I am being charged still 20 bucks and for over a month I have been trying to login and...

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2.8

I ordered a barbecue grill from Aaron see Shepherd I ordered it November 17 the receipt number is 127787****03287
I would...

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Offerup and Letgo Products and Services

Most reviewed product and services
  • Offerup Profile (254 reviews)
  • Offerup Marketplace (249 reviews)
  • Offerup Shipping Service (239 reviews)
  • Letgo Marketplace (536 reviews)
  • Letgo Profile (206 reviews)
  • Letgo Free Trial (2 reviews)