PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OfferUp and letgo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OfferUp
letgo

OfferUp and letgo Overview

Total reviews
4097
2313
Company responses
0
0
Issues resolved
15
10

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4097 reviews. It is 1784 reviews more than letgo received since Jul 12, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with OfferUp customer support team and letgo customer service.

OfferUp and letgo Consumer Ratings

Rank
84 out of 475 in Auctions and Marketplaces category
62 out of 475 in Auctions and Marketplaces category
Customer service
62 in category
51 in category
Website
76 in category
85 in category
Product or Service Quality
58 in category
53 in category

According to consumer ratings and reviews, letgo ranks 22 points higher in the Auctions and Marketplaces category than OfferUp. People gave OfferUp 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 115 points higher than the worst rated brand in this category. At the same time, letgo was rated 1.5 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that letgo has a higher rating than letgo. Regarding Product or Service Quality criterion, consumers gave OfferUp 1.9 stars and it is 67% greater than other in category. letgo however was rated 1.9 stars and it is 70% greater than other in category.

OfferUp and letgo Rating Details

Customer service
1.4 (1335 reviews)
1.5 (729 reviews)
Reviewer's quote

...& then when I try & call customer service, go figure, I get an automated voicemail saying yall are closed. On a Friday morning @ 10:30. Shocker...

23kirko

...Been customer for 3 years. Cant get in touch with anyone to resolve the issue..

Yareth
Website
2 (1245 reviews)
2 (723 reviews)
Reviewer's quote

Both customers on your website I bought merchandise from ripped me off. The Apple tablet what stolen I reported it to the police I have a report. I bought a Samsung digital camera which is broken all things I bought for my kids for Christmas now I wasted money that I could have got real Christmas...

Mana

Good job let it go you guys make money nobody sells their *** this is been the most worthless website I've ever been on to sell *** I'm the only reason I keep it cuz I've been here a long time and have sold one thing Let It Go sucks I have been on here for three years and sold one thing it's not...

Larry A
Product or Service Quality
1.9 (1104 reviews)
1.9 (608 reviews)
Reviewer's quote

...I have no product anymore and no money being given for my product I SENT. Dont trust. Scam site..

Phuc

I traded my new beat studio 3s and my Xbox one for a iPhone XS Max and we were supposed to ship at the same time. Well apparently he’s deployed and he had to give it to his Sargent and didn’t get a tracking number. So now my things are at his brothers house already shipped and I fear that he didn’t...

Moris

OfferUp and letgo Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Easy to use
  • Its easy and comfy to use
  • Free service
Cons
  • No customer service
  • Bad customer service
  • No response
  • Rats in your system scammers frauds
  • No possible way to really contact them
  • You are letting scams go on

OfferUp and letgo Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

OfferUp and letgo Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

OfferUp and letgo Latest Reviews

Recent published reviews
1

Offer up is taking money out of consumers account,without your knowledge, check your accounts

Read all 4097 reviews
1

He was black with 2 people with gun

Read all 2313 reviews

OfferUp and letgo Products and Services

Most reviewed product and services
  • Offerup Account (715 reviews)
  • Offerup Customer Care (298 reviews)
  • Offerup Website (235 reviews)
  • Letgo Marketplace (533 reviews)
  • Letgo Website (244 reviews)
  • Letgo Account (222 reviews)