PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Letgo and Offerup as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Letgo
Offerup

Letgo and Offerup Overview

Total reviews 2716 6074
Company responses 0 0
Issues resolved 11 23

Letgo and Offerup Consumer Ratings

Rank
79 out of 318 in Auctions and Marketplaces category
77 out of 318 in Auctions and Marketplaces category
Customer service
No votes
68 in category
Website
No votes
76 in category
Product or Service Quality
No votes
56 in category
Price Affordability
No votes
58 in category

Letgo and Offerup Rating Details

Customer service
No votes
1.4 (1878 reviews)
Reviewer's quote

...I appreciate pissed consumer responding to my email and don't understand why the customer service dept. at Let go couldn't be bothered to do so. Thank you..

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The worst customer service ever. No buyer protection! Please dont use them. They screwed me over!..

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Website
No votes
2.1 (1736 reviews)
Reviewer's quote

...Got a recorded message, could not talk to live person, they give you a website to send message..

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Me of 1400 on your website..

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Product or Service Quality
No votes
1.9 (1560 reviews)
Reviewer's quote

...I would not recommend this service..

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...I sell quality merch & this was & is unacceptable. I have been expressing my grievances on on your social media platforms & nothing has changed. I started using letgo & gave up on offer up...

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Price Affordability
No votes
2.4 (1440 reviews)
Reviewer's quote

I know it isn't my prices, because everything I sell I also list on Facebook marketplace and craigslist with the same picture, price, description, etc, and Facebook is the best, but Craigslist is even better than letgo!!! The other thing I want to complain about is the stupidity of people, on...

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...The asking price was way more than it was actually worth...

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Letgo and Offerup Pros and Cons

Pros
  • Easy to use
  • Free service
  • Big numbers of people are using letgo and its easy to sell stuff
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
Cons
  • Poor customer service
  • No customer service
  • Rats in your system scammers frauds
  • Customer service
  • No customer service
  • No response

Letgo and Offerup Most Positive Reviews

Top rated reviews
5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

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5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Please call me I really need to talk to you 479. 231-7090

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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Letgo and Offerup Most Critical Reviews

Lowest rated reviews
1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

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1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

I thought i wasnt tobad at first but then it turned to ***. Also lots of scamers

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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Letgo and Offerup Latest Reviews

Recent published reviews
No votes

Takee offer up off worst app ever

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1

You guys need to do something about all the fake profiles. This is ridiculous these people can just make a new profile...

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4

3 different people tried to message me about an item but couldnt see them on the app or respond back to them. Follow up...

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No votes

I made a sell on offer Up. I shipped the item out and the customer received it. But no money has been loaded onto my...

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Letgo and Offerup Products and Services

Most reviewed product and services
  • Letgo Marketplace (544 reviews)
  • Letgo Website (252 reviews)
  • Letgo Account (234 reviews)
  • Offerup Account (928 reviews)
  • Offerup Customer Care (324 reviews)
  • Offerup Mobile Application (271 reviews)