PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Letgo and Offerup as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Letgo
1.9
Offerup
1.9
Letgo
Offerup

Letgo and Offerup Overview

Total reviews 2655 6851
Company responses 0 0
Issues resolved 11 28

Letgo and Offerup Consumer Ratings

Rank
89 out of 347 in Auctions and Marketplaces category
86 out of 347 in Auctions and Marketplaces category
Customer service
65 in category
82 in category
Website
97 in category
86 in category
Product or Service Quality
63 in category
60 in category
Price Affordability
67 in category
70 in category

Letgo and Offerup Rating Details

Customer service
1.5 (826 reviews)
1.4 (2139 reviews)
Reviewer's quote

The snowflakes that run this piece of *** website should be shipped to China to suck Mark Cubans *** Their customer service sucks because it is non existent &;;;;;;;;;;;;;;;; their website is beyond pathetic. NEVER USE THESEPIECES OFSHIT..

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...I also tried getting in touch with customer service but no answer after calling multiple times and emailing the company. I was scammed $2,000 in total and DO NOT recommend to anyone else..

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Website
2 (824 reviews)
2 (1996 reviews)
Reviewer's quote

...Got a recorded message, could not talk to live person, they give you a website to send message..

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NOT CUSTOMER SERVICE NO HUMAN JUST A RECORDING REFERS TO WEBSITE BECAUSE YOU CAN NOT LEAVE A MESSAGE AND NO ONE WILL CALL BACK..

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Product or Service Quality
1.9 (678 reviews)
1.9 (1789 reviews)
Reviewer's quote

...I would not recommend this service..

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...Can't get ahold of customer service it just puts you into a circle of BS. What kind of company is this? At the very least there should be some sort of customer service chat. Or better yet say there is no customer service department...

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Price Affordability
2.4 (665 reviews)
2.4 (1661 reviews)
Reviewer's quote

I know it isn't my prices, because everything I sell I also list on Facebook marketplace and craigslist with the same picture, price, description, etc, and Facebook is the best, but Craigslist is even better than letgo!!! The other thing I want to complain about is the stupidity of people, on...

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...She said that she dropped the price because she was in the military and that her husband has passed away. I asked for pictures of the vehicle and she sent me many pictures. We where in constant contact...

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Letgo and Offerup Pros and Cons

Pros
  • Easy to use
  • Free service
  • Big numbers of people are using letgo and its easy to sell stuff
  • Easy to use
  • Easy to sell and buy
  • Free listings
Cons
  • Poor customer service
  • No customer service
  • Rats in your system scammers frauds
  • Customer service
  • No customer service
  • No response

Letgo and Offerup Most Positive Reviews

Top rated reviews
5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

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5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Please call me I really need to talk to you 479. 231-****

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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Letgo and Offerup Most Critical Reviews

Lowest rated reviews
1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

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1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

I thought i wasnt tobad at first but then it turned to ***. Also lots of scamers

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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Letgo and Offerup Latest Reviews

Recent published reviews
No votes

The snowflakes that run this piece of *** website should be shipped to China to suck Mark Cubans ***
Their customer servi...

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No votes

I want to know if my account was deactivated if so will I be receiving payment for my items I sold recently still??
Im wa...

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1

The snowflakes that run this piece of *** website should be shipped to China to suck Mark Cubans ***
Their customer servi...

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No votes

Today March 2 of 2021 I posted a picture of a car trying to sell I accidentally pressed the sold button But it's not...

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