PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Les Schwab Tire Centers and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Les Schwab Tire Centers
Midas

Les Schwab Tire Centers and Midas Overview

Total reviews
689
650
Company responses
0
0
Issues resolved
4
4

Les Schwab Tire Centers was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 689 reviews. It is 39 reviews more than Midas received since Dec 13, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Les Schwab Tire Centers customer support team and Midas customer service.

Les Schwab Tire Centers and Midas Consumer Ratings

Rank
181 out of 2413 in Service Centers and Repairs category
241 out of 2413 in Service Centers and Repairs category
Customer service
157 in category
181 in category
Staff
147 in category
195 in category
Product or Service Quality
141 in category
184 in category

According to consumer ratings and reviews, Les Schwab Tire Centers ranks 60 points higher in the Service Centers and Repairs category than Midas. People gave Les Schwab Tire Centers 1.7 stars for Customer service criterion in Service Centers and Repairs category and it is 465 points higher than the worst rated brand in this category. At the same time, Midas was rated 1.5 stars for Customer service criterion in this category and it is 441 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Les Schwab Tire Centers has a higher rating than Midas. Regarding Product or Service Quality criterion, consumers gave Les Schwab Tire Centers 1.7 stars and it is 77% greater than other in category. Midas however was rated 1.5 stars and it is 70% greater than other in category.

Les Schwab Tire Centers and Midas Rating Details

Customer service
1.7 (148 reviews)
1.5 (222 reviews)
Reviewer's quote

...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

PissedConsumer1533396

...He would never take me in- side the office with his workers or customers. After, the test was completed the employee behind the tells the charge is $113. 41...

Reino
Staff
1.9 (129 reviews)
1.6 (214 reviews)
Reviewer's quote

...Extreamly lazy, slow moving staff. I have used Schwab for years but I am thinking Costco, or Firestone would be a better choice these days. Schwab locations East of the Cascades seem to have forgotten what Les started...

Zamyah

The staff were friendly. What I went there for was a simple oil change. It's been over a year or so and they are charging labor fees...

PissedConsumer1667757
Product or Service Quality
1.7 (117 reviews)
1.5 (196 reviews)
Reviewer's quote

To me, this goes above and beyond good service. This company builds relationships that make you want to go back (which we will) and buy tires. They are honest and trustworthy and we have done business with both the Puyallup division and the Shelton division and found both to be VERY customer...

Diana L

...disposed of I realized the tires that were installed were very different than the ones I reserved! I was very upset! I contacted the pep boys I received service at they were rude and unapologetic and did nothing about it! They did not care! I was tricked! I have been attempting to get a solution for the trickery through contacting the franchise owner but he is almost impossible to get in touch with! My next step is contacting an...

Adrienne B

Les Schwab Tire Centers and Midas Pros and Cons

Pros
  • Location
  • Polite employees
  • Popcorn
  • Location
  • People and service
  • Convenience
Cons
  • Poor customer service
  • Unwillingness to make things right
  • Poor management
  • Customer service
  • Quality
  • Overcharging

Les Schwab Tire Centers and Midas Most Positive Reviews

Top rated reviews
5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

Les Schwab Tire Centers and Midas Most Critical Reviews

Lowest rated reviews
1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

Les Schwab Tire Centers and Midas Latest Reviews

Recent published reviews
1

I have a business account with them. Took my vehicle to have tires balance ritated aligned brake inspection and rotor...

Read all 689 reviews
1

I received different tires than the ones I reserved online! I confirmed the availability of the tires with the manager...

Read all 650 reviews

Les Schwab Tire Centers and Midas Products and Services

Most reviewed product and services
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)
  • Midas Oil Change (118 reviews)
  • Midas Car Repair (82 reviews)
  • Midas Repair (60 reviews)