Zenni Optical vs LensCrafters
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Zenni Optical
LensCrafters
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Zenni Optical
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 55 TOTAL REVIEWS
Rank
54 out of 626
in Medical Supplies and Equipment category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS26
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SUCCESSFUL19%
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AVG CALL DURATION03:56
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ISSUES RESOLVED25%
Top Products and Services
LensCrafters
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 670 TOTAL REVIEWS
Rank
85 out of 626
in Medical Supplies and Equipment category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS12
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SUCCESSFUL17%
-
AVG CALL DURATION03:25
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ISSUES RESOLVED25%
Top Products and Services
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Top Rated Zenni Optical Reviews
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Zenni Optical - Poor quality control and refused a replacement
Out of the box, the curvature of lens were not symmetrical. See the picture and note the red lines which I feel about it. I returned it for...
Zenni Optical - I want to just purchase lenses,I have a new pair of Zenni frames
I purchased my 1st.pair glasses9/15/17 they fit big so I called Zenni told them I thought the arms were bent they sent me new frame that wasn't...
Zenni Optical - Refused responsibility for glasses they knew could easily break.
DO NOT BY GLASSES from these people if you are not prepared to buy another pair within the year. I bought my third pair of glasses from Zenni six mont...
Zenni Optical - Total loss
I am partially blind and desperately needed glasses to replace a scratched pair (one eye only). The pair that arrived was unusable. I can see better w...
Top Rated LensCrafters Reviews
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LensCrafters - Lencrafters - Overcharged for Varilux lenses?
This past Sunday I went to Lencrafters to look into sunglasses since it was the last day of their 40% off sale according to the details in the ad. I...
LensCrafters - Compliment and complaint
Today I got my new glasses ( this is the 2nd eye exam this year) and they got it right!! Dr Jenson at Bayshore Towne Center ( across from the Californ...
LensCrafters - STAY AWAY FROM LENSCRAAFTERS TJMAX PLAZA MANCHESTER NH 03104
THE WORST EXPERIENCE EVER, ALL I CAN TELL YOU JUST STAY AWAY FROM LENSCRAFTERS TJMAX PLAZA THE MANAGER SARA BY THE WAY HOW SHE TREATS CUSTOMERS MADE...
LensCrafters - Poor service
Very disappointed with the service. I ended up paying more money to fix the problem they caused. Was told that she was new and very sorry but if I...
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