Zenni Optical vs LensCrafters
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zenni Optical and LensCrafters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Zenni Optical and LensCrafters Overview
LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 676 reviews. It is 618 reviews more than Zenni Optical received since Jun 9, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Zenni Optical customer support team than with LensCrafters customer service.
Zenni Optical and LensCrafters Consumer Ratings
According to consumer ratings and reviews, Zenni Optical ranks 24 points higher in the Medical Supplies and Equipment category than LensCrafters. People gave Zenni Optical 1.3 stars for Customer service criterion in Medical Supplies and Equipment category and it is 111 points higher than the worst rated brand in this category. At the same time, LensCrafters was rated 1.6 stars for Customer service criterion in this category and it is 135 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Zenni Optical has a higher rating than LensCrafters. Regarding Price Affordability criterion, consumers gave Zenni Optical 3 stars and it is 79% greater than other in category. LensCrafters however was rated 1.7 stars and it is 55% worse than other in category.
Zenni Optical and LensCrafters Rating Details
Zenni Optical and LensCrafters Pros and Cons
- Prices
- I liked that i had an option to order glasses online
- Price
- Some of the staff
- Selection of frames
- Range of products you offered
- Terrible refund and repair policy
- Order not delivered as promised
- Poor product quality
- Customer service
- Poor service
- Customer services and the quality of the glasses
Zenni Optical and LensCrafters Most Positive Reviews
Zenni Optical and LensCrafters Most Critical Reviews
Zenni Optical and LensCrafters Latest Reviews
Zenni Optical and LensCrafters Products and Services
- Zenni Optical Eyeglasses (25 reviews)
- Zenni Optical Customer Care (7 reviews)
- Zenni Optical Sunglasses (4 reviews)
- Lenscrafters Eyeglasses (124 reviews)
- Lenscrafters Manager (63 reviews)
- Lenscrafters Customer Care (53 reviews)
How would you compare Zenni Optical vs LensCrafters?