Zenni Optical vs LensCrafters

• Prices
• I liked that i had an option to order glasses online
• Price

• Some of the staff
• Range of products offered
• Selection of frames

• Terrible refund and repair policy
• Poor product quality
• Order not delivered as promised

• Customer service
• Poor service
• Customer services and the quality of the glasses

I bought glasses from Zenni and was told on the phone by the customer service rep that I would get a full store credit i...

The BEST experience I've ever had at the eye clinic. The Dr. Orlich was funny, kind, and he knew his job extremely...

I am a first time consumer with Zenni, I called twice for assistance as I needed help with the measurements, which are...

Of course, the one day I go to LensCrafters their machines are "broken." Well, so are my glasses. So much so that they a...

First time ordering. Have waited 3 weeks. Called several times to see where they are. Just say they are being made,...

Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area....

I ordered prescription sunglasses for a vacation and chose priority shipping which promises delivery in 10-14 days....

Initially we selected a pair of frames for my son at Lenscrafters at Chapel Hills Mall in Colorado Springs . The lab at...

Bought 3 pair of glasses, I cant see out of any of them. Return policy is ridiculous!

Been waiting on my contacts for almost 3 months an all I get is the run around I did everything they asked me to do an...

Had eye glasses for little over 90 days and liked them, BUT lens just popped out of frames. Tried to get Zenni to...

Hi there,
My son is complaining of headache and i am not able to get an appointment.
Please let me know if I can use and i...

• Zenni Optical Eyeglasses (28 reviews)
• Zenni Optical Customer Care (7 reviews)
• Zenni Optical Sunglasses (4 reviews)

• Lenscrafters Eyeglasses (103 reviews)
• Lenscrafters Customer Care (56 reviews)
• Lenscrafters Manager (53 reviews)