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Visionworks
LensCrafters

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Visionworks

Visionworks

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 332 TOTAL REVIEWS
Rank
62 out of 635
in Medical Supplies and Equipment category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Insurance Plans Acceptance
Statistics of Customer Service Calls
  • TOTAL CALLS
    138
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    15%
Top Products and Services
1.7
74 reviews
2.8
54 reviews
1.3
28 reviews
LensCrafters

LensCrafters

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 674 TOTAL REVIEWS
Rank
87 out of 635
in Medical Supplies and Equipment category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Insurance Plans Acceptance
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    13%
  • AVG CALL DURATION
    03:25
  • ISSUES RESOLVED
    25%
Top Products and Services
1.4
125 reviews
1.2
63 reviews
1.3
53 reviews

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Anonymous
#1675291

The customer service is the worst, the general manager don't deserve the tittle of general manager, Caren or Karen she was very rude with me,while she was taken care of my glasses she was looking at Alfonso and marking funny of me because I was very upset with the way they were treating me, so Alfonso was the first asshold who started it this whole thing, so anyway I give visionworks a 0 F on customer service on a scale 1 to 10 they 0

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