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LensCrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 621 TOTAL REVIEWS
  • $78.8K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.9
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Some of the staff 4
  • Selection of frames 4
  • Range of products you offered 2
  • Polarized transitions 2
  • Staff 1

Customers don't like

  • Customer service6
  • Poor service3
  • Staff attitude2
  • Smug attitude2
  • Service or quality2
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Variety 5
  • Selection 2
  • Professional 2
  • Eye exam 2
  • There are many other places for glasses 1

Customers don't like

  • Horrible customer service18
  • Not-so-caring-staff3
  • Very rude people2
  • Slow service2
  • Quality of workmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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