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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Selection of frames 4
  • Some of the staff 4
  • Polarized transitions 2
  • Range of products you offered 1
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
  • Variety 4
  • Professional 2
  • Selection 2
  • Price options 1
  • There are many other places for glasses 1

Customers don't like

  • Horrible customer service7
  • Customer service6
  • Not-so-caring-staff4
  • Slow service4
  • Post sale repair response4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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