PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sylmark and LensCrafters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sylmark
LensCrafters

Sylmark and LensCrafters Overview

Total reviews
2
609
Company responses
0
0
Issues resolved
0
0

Sylmark and LensCrafters Consumer Ratings

Rank
259 out of 485 in Medical Supplies and Equipment category
110 out of 485 in Medical Supplies and Equipment category
Customer service
No votes
80 in category
Price Affordability
No votes
129 in category
Diversity of Products or Services
No votes
79 in category
Product or Service Quality
No votes
97 in category

Sylmark and LensCrafters Rating Details

Customer service
No votes
1.5 (153 reviews)
Reviewer's quote

No items

...) But this gentleman needs to understand there is a certain amount of grace and respect that is needed in customer service (being a 15 year veteran of the service industry myself. ) he did not follow that, so I'm asking for assistance from Lenscrafters before i make any deal of this. Thank You..

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Price Affordability
No votes
1.7 (115 reviews)
Reviewer's quote

No items

...rmined that the frames were not defective and there was no evidence of poor workmanship but they were happy to offer me another pair of frames at a discounted price, which was more than I paid for the first pair. What I found most confusing was how they were able to make their determination from only a photograph. A word of caution before making a purchase at LensCrafters, ask them who handles warranty claims on the frames they sell and who determines if the frames are defective ...

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Diversity of Products or Services
No votes
2.1 (105 reviews)
Reviewer's quote

No items

The quality of the lens (especially the coating) and customer services has deminished significantly. My family and I have used Lens Crafter in Owings Mills for years. Not anymore...

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Product or Service Quality
No votes
1.6 (103 reviews)
Reviewer's quote

No items

Lab is always down! Terrible Service! Hateful Staff! Takes 3 weeks to get your glasses! Do Not Go to LensCrafters in Lubbock Texas!!!..

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Sylmark and LensCrafters Pros and Cons

Pros
No votes
  • Some of the staff
  • Range of products offered
  • Selection of frames
Cons
No votes
  • Customer service
  • Poor service
  • Over priced

Sylmark and LensCrafters Most Positive Reviews

Top rated reviews
No votes
5

The BEST experience I've ever had at the eye clinic. The Dr. Orlich was funny, kind, and he knew his job extremely...

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No votes
5

Of course, the one day I go to LensCrafters their machines are "broken." Well, so are my glasses. So much so that they a...

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Sylmark and LensCrafters Most Critical Reviews

Lowest rated reviews
No votes
1

Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area....

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No votes
1

Initially we selected a pair of frames for my son at Lenscrafters at Chapel Hills Mall in Colorado Springs . The lab at...

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Sylmark and LensCrafters Latest Reviews

Recent published reviews
No votes
1

They used my insurance without giving me any glasses, they left me without benefits for a year and no place couldn't do...

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No votes
1

Lab is always down! Terrible Service! Hateful Staff! Takes 3 weeks to get your glasses! Do Not Go to LensCrafters in...

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Sylmark and LensCrafters Products and Services

Most reviewed product and services
No votes
  • Lenscrafters Eyeglasses (108 reviews)
  • Lenscrafters Customer Care (57 reviews)
  • Lenscrafters Manager (53 reviews)