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LensCrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $78.4K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.9
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Some of the staff 4
  • Selection of frames 4
  • Range of products you offered 2
  • Polarized transitions 2
  • Staff 1

Customers don't like

  • Poor service3
  • Staff attitude2
  • Smug attitude2
  • Service or quality2
  • Over priced2
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Stanton Optical

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 220 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.6
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Selection of frames 4
  • I like this particular pair glasses 3
  • Eye doctor associated with this store 3
  • Interaction sales staff 2
  • Front office staff 2

Customers don't like

  • Nor will i recommend it6
  • Customer service5
  • I did not like them lying to me3
  • Did not like staff3
  • Customer service accuracy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1392228

Lenscrafters were more expensive than Stanton but they also have one hour option available so chances of lost glasses would be mininium Has been almost a week since

complained to Stanton and still do not know where my glasses are or haven't heard from

company either. Shows how much they care about customers. I have turned them into

BBB so hopefully they can get something done.

Anonymous
#1362994

To be honest I would rather go to pearl vision than garbage optical and LensCrafters But if I had a choice LensCrafters instead of money grave robbers stanton optical

Anonymous
#1362991

I would rather deal with LensCrafters than satan optical Yes I know what I'm sayin