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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Selection of frames 4
  • Some of the staff 4
  • Polarized transitions 2
  • Range of products you offered 1
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4283 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Price 17
  • Product 9
  • I will like it when they are out of business 8
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service40
  • Delivery experience37
  • Service37
  • Poor product quality16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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