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LensCrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $78.4K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.9
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Some of the staff 4
  • Selection of frames 4
  • Range of products you offered 2
  • Polarized transitions 2
  • Staff 1

Customers don't like

  • Poor service3
  • Staff attitude2
  • Smug attitude2
  • Service or quality2
  • Over priced2
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Ray Ban

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $157 AVERAGE LOSS
1.9
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
Website
  • Sunglasses 1
  • Range 1
  • Price 1
  • No direct contact 1
  • Glasses design 1

Customers don't like

  • Unacceptable time to refund2
  • Quality2
  • Lack of communication2
  • Customer service2
  • Warranty and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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